Seven case studies compose the first part of this volume: the United Nations negotiations on Iraq, the Middle East Peace Summit at Camp David in 2000, Iran-European Union negotiations, the Cyprus conflict, the Biological Weapons Convention, the London Conference of 1830-33 on the status of Belgium, and two hostage negotiations (Waco and the Munich Olympics). These case studies provide examples of different types of failed negotiations: bilateral, multilateral, and mediated (or trilateral). The second part of the book analyzes empirical findings from the case studies as causes of failure falling in four categories: actors, structure, strategy, and process. This is an analytical framework recommended by the Processes of International Negotiation, arguably the leading society dedicated to research in this area. The last section of Unfinished Business contains two summarizing chapters that provide broader conclusions--lessons for theory and lessons for practice.
The Goal: A Process of Ongoing Improvement by Eliyahu Goldratt and Jeff Cox describes a process by which an unprofitable manufacturing operation can be made profitable. It conveys proven factory turnaround principles through a fictional story…
PLEASE NOTE: This is key takeaways and analysis of the book and NOT the original book.
Inside this Instaread of The Goal:Overview of the bookImportant PeopleKey TakeawaysAnalysis of Key Takeaways
Brad Stone enjoyed unprecedented access to current and former Amazon employees and Bezos family members, and his book is the first in-depth, fly-on-the-wall account of life at Amazon. The Everything Store is the book that the business world can't stop talking about, the revealing, definitive biography of the company that placed one of the first and largest bets on the Internet and forever changed the way we shop and read.
Hostage negotiation is the process of trying to align two often completely polarised parties. Authorities view hostage taking as unacceptable demands made by unacceptable means. However terrorists view their actions as completely justified, even on moral and religious grounds. If they are to try and reconcile these two sides, it is essential for hostage negotiators to understand terrorist culture, the hostage takers’ profiles, their personality, their view of the world and also the authorities, their values and their framing of the problem raised by the taking of hostages.
Although not advocating negotiating with terrorists, the volume seeks to analyse when, why, and how it is done. Part I deals with the theory and quantifiable data produced from analysis of hostage situations, while Part II explores several high profile case studies and the lessons that can be learnt from them.
This volume will be of great interest to students of terrorism studies, conflict management, negotiation, security studies and IR in general.
I William Zartman is the Jacob Blaustein Distinguished Professor Emeritus of International Organization and Conflict Resolution and former Director of the Conflict Management and African Studies Programs, at the Paul H. Nitze School of Advanced International Studies, Johns Hopkins University, Washington, DC. He is a member of the Steering Committee of the Processes of International Negotiation (PIN) Program at the International Institute of Applied Systems Analysis (IIASA) in Laxenburg, Austria. He is author/editor of over 20 books on negotiation, conflict and mediation.
Guy Olivier Faure is Professor of Sociology at the Sorbonne University, Paris I, and a member of the Steering Committee of the Processes of International Negotiation (PIN) Program at the International Institute of Applied Systems Analysis (IIASA) in Laxenburg, Austria. He has served as an advisor to French government on hostage negotiations.
But how does one exactly do data science? Do you have to hire one of these priests of the dark arts, the "data scientist," to extract this gold from your data? Nope.
Data science is little more than using straight-forward steps to process raw data into actionable insight. And in Data Smart, author and data scientist John Foreman will show you how that's done within the familiar environment of a spreadsheet.
Why a spreadsheet? It's comfortable! You get to look at the data every step of the way, building confidence as you learn the tricks of the trade. Plus, spreadsheets are a vendor-neutral place to learn data science without the hype.
But don't let the Excel sheets fool you. This is a book for those serious about learning the analytic techniques, the math and the magic, behind big data.
Each chapter will cover a different technique in a spreadsheet so you can follow along:Mathematical optimization, including non-linear programming and genetic algorithms Clustering via k-means, spherical k-means, and graph modularity Data mining in graphs, such as outlier detection Supervised AI through logistic regression, ensemble models, and bag-of-words models Forecasting, seasonal adjustments, and prediction intervals through monte carlo simulation Moving from spreadsheets into the R programming language
You get your hands dirty as you work alongside John through each technique. But never fear, the topics are readily applicable and the author laces humor throughout. You'll even learn what a dead squirrel has to do with optimization modeling, which you no doubt are dying to know.
This book will help you:Become a contributor on a data science team Deploy a structured lifecycle approach to data analytics problems Apply appropriate analytic techniques and tools to analyzing big data Learn how to tell a compelling story with data to drive business action Prepare for EMC Proven Professional Data Science Certification
Corresponding data sets are available at www.wiley.com/go/9781118876138.
Get started discovering, analyzing, visualizing, and presenting data in a meaningful way today!
Tom DeMarco, a leading management consultant to both Fortune 500 and up-and-coming companies, has discovered a counterintuitive principle that explains why efficiency improvement can sometimes make a company slow. If your real organizational goal is to become fast (responsive and agile), then he proposes that what you need is not more efficiency, but more slack.
What is “slack”? Slack is the degree of freedom in a company that allows it to change. It could be something as simple as adding an assistant to a department, letting high-priced talent spend less time at the photo copier and more time making key decisions. Slack could also appear in the way a company treats employees: instead of loading them up with overwork, a company designed with slack allows its people room to breathe, increase effectiveness, and reinvent themselves.
In thirty—three short chapters filled with creative learning tools and charts, you and your company can learn how to:
∑make sense of the Efficiency/Flexibility quandary
∑run directly toward risk instead of away from it
∑strengthen the creative role of middle management
∑make change and growth work together for even greater profits
A innovative approach that works for new- and old-economy companies alike, this revolutionary handbook will debunk commonly held assumptions about real-world management, and give you and your company a brand-new model for achieving and maintaining true effectiveness—and a healthier bottom line.
From the Hardcover edition.
Flexibility, says Simchi-Levi, is the single most important capability that allows firms to innovate in their operations and supply chain strategies. A small investment in flexibility can achieve almost all the benefits of full flexibility. And successful companies do not all pursue the same strategies. Amazon and Wal-Mart, for example, are direct competitors but each focuses on a different market channel and provides a unique customer value proposition -- Amazon, large selection and reliable fulfillment; Wal-Mart, low prices -- that directly aligns with its operations strategy. Simchi-Levi's rules--regarding such issues as channels, price, product characteristics, value-added service, procurement strategy, and information technolog -- -transform operations and supply chain management from an undertaking based on gut feeling and anecdotes to a science.
With many detailed examples from companies that have put time-based strategies in place, such as Federal Express, Ford, Milliken, Honda, Deere, Toyota, Sun Microsystems, Wal-Mart, Citicorp, Harley-Davidson, and Mitsubishi, the authors describe exactly how reducing elapsed time can make the critical difference between success and failure. Give customers what they want when they want it, or the competition will. Time-based companies are offering greater varieties of products and services, at lower costs, and with quicker delivery times than their more pedestrian competitors. Moreover, the authors show that by refocusing their organizations on responsiveness, companies are discovering that long-held assumptions about the behavior of costs and customers are not true: Costs do not increase when lead times are reduced; they decline. Costs do not increase with greater investment in quality; they decrease. Costs do not go up when product variety is increased and response time is decreased; they go down. And contrary to a commonly held belief that customer demand would be only marginally improved by expanded product choice and better responsiveness, the authors show that the actual results have been an explosion in the demand for the product or service of a time-sensitive competitor, in most cases catapulting it into the most profitable segments of its markets.
With persuasive evidence, Stalk and Hout document that time consumption, like cost, is quantifiable and therefore manageable. Today's new-generation companies recognize time as the fourth dimension of competitiveness and, as a result, operate with flexible manufacturing and rapid-response systems, and place extraordinary emphasis on R&D and innovation. Factories are close to the customers they serve. Organizations are structured to produce fast responses rather than low costs and control. Companies concentrate on reducing if not eliminating delays and using their response advantage to attract the most profitable customers.
Stalk and Hout conclude that virtually all businesses can use time as a competitive weapon. In industry after industry, they illustrate the processes involved in becoming a time-based competitor and the ways managers can open and sustain a significant advantage over the competition.
Providing precepts intended to stimulate and discipline thought, the authors explore issues related to framing research questions, measuring the accuracy of data and uncertainty of empirical inferences, discovering causal effects, and generally improving qualitative research. Among the specific topics they address are interpretation and inference, comparative case studies, constructing causal theories, dependent and explanatory variables, the limits of random selection, selection bias, and errors in measurement. Mathematical notation is occasionally used to clarify concepts, but no prior knowledge of mathematics or statistics is assumed. The unified logic of inference that this book explicates will be enormously useful to qualitative researchers of all traditions and substantive fields.
How do you operate at maximum efficiency with minimum cost? Manager’s Guide to Operations Management addresses one of the most pressing business issues of our time by offering easy-toimplement advice on creating the most effective, streamlined operations possible. This quick-reference guide explains how to:Improve your production processes Boost quality using the Six Sigma approach Manage supply chains and inventory Forecast, plan, and schedule efficiently
With Manager’s Guide to Operations Management, you have the tools you need to ensure a smooth, steady work flow while producing products and services of the highest quality—the secret to business success.
*Exercises and activities in every chapter.
*Checklists, guidelines, and templates that enable busy educators to self-assess the progress and quality of their studies.
*Example boxes illustrating the components of an action research report.
*Summary tables highlighting key aspects of different research strategies.
*Chapter summaries and suggestions for further reading.
The Myth of Individualism is a must-read for anyone interested in understanding the subtle and unshakeable ways social forces shape our lives.
Learning-by-doing remains the thrust of the latest edition, which includes two new chapters plus significant revisions to five of the original contributions. Each chapter ends with suggestions for student projects that promote hands-on exposure to what ethnographers actually do. Readers are given just enough information to appreciate the technique and to practice it for themselves.
*An exemplar journal article at the end of each methods chapter, together with questions and activities for critiquing it (including, where applicable, checklist forms to identify threats to internal and external validity), plus lists of additional research examples.
*Research example boxes showing how studies are designed to address particular research questions.
*In every chapter: numbered chapter objectives, bulleted summaries, subheadings written as questions, a running glossary, and end-of-chapter discussion questions.
* Electronic Instructor's Resource Manual with Test Bank, provided separately--includes chapter outlines; answers to exercises, discussion questions, and illustrative example questions; and PowerPoints.
Writing good essays is one of the most challenging aspects of studying in the social sciences. This simple guide provides you with proven approaches and techniques to help turn you into a well-oiled, essay writing machine.
Good Essay Writing demonstrates how to think critically and formulate your argument as well as offering water-tight structuring tips, referencing advice and a word on those all too familiar common worries – all brought to life through real student examples from a range of subjects.
Now in its fifth edition, this fresh update contains:New essay examples are analysed and discussed, so you have a clear understanding of what makes a good essay A new chapter on essay writing skills and other forms of social science writing, helping you transfer the skills you learn to different types of written assessments A new Companion Website providing additional exercises and examples, helping you practice and apply the skills.
This practical guide is an absolute must for everybody wanting – or needing – to brush up on their essay writing skills and boost their grades.
SAGE Study Skills are essential study guides for students of all levels. From how to write great essays and succeeding at university, to writing your undergraduate dissertation and doing postgraduate research, SAGE Study Skills help you get the best from your time at university. Visit the SAGE Study Skills hub for tips, resources and videos on study success!
This monograph aims to provide an overview of the Dark Web landscape, suggest a systematic, computational approach to understanding the problems, and illustrate with selected techniques, methods, and case studies developed by the University of Arizona AI Lab Dark Web team members. This work aims to provide an interdisciplinary and understandable monograph about Dark Web research along three dimensions: methodological issues in Dark Web research; database and computational techniques to support information collection and data mining; and legal, social, privacy, and data confidentiality challenges and approaches. It will bring useful knowledge to scientists, security professionals, counterterrorism experts, and policy makers. The monograph can also serve as a reference material or textbook in graduate level courses related to information security, information policy, information assurance, information systems, terrorism, and public policy.
Operations Management: A Supply Chain Process Approach exposes students to the exciting and ever-changing world of operations management through dynamic writing, application, and cutting-edge examples that will keep students interested and instructors inspired! Author Dr. Joel Wisner understands that today’s students will be entering a highly competitive global marketplace where two things are crucial: a solid knowledge of operations management and an understanding of the importance for organizations to integrate their operations and supply chain processes. With this in mind, Wisner not only provides a clear and comprehensive introduction to operations management, but also gives attention to the important processes involved in linking firms’ operations in a supply chain environment.
The truth is that in order for any performance improvement effort to add value to the organization, deep analysis is required. Analysis for Improving Performance details a systematic approach for doing the rigorous preparatory analysis that is vital to shaping and developing successful performance improvement efforts.
Richard A. Swanson's methods enable program developers and managers to define clear objectives, assess existing systems and missions, analyze worker knowledge and expertise, define desired performance and evaluation standards, and develop a performance improvement plan that will meet the desired performance goals.
This new edition has been extensively revised throughout and presents expanded concepts and updated cases, as well as a new chapter on documenting and improving work processes and documenting process-referenced tasks. Written for take-charge managers, performance improvement specialists, and workers wanting to improve their organizations, Analysis for Improving Performance provides “real-world” knowledge, tools, examples, graphics, and exercises aimed at developing your expertise in diagnosing organizational performance and documenting workplace expertise—the keys to long-term organizational success. In short, it is a complete guide to ensuring that the time, money, and effort you invest in organizational development are well spent.
Principles of Data Management and Presentation addresses this gap. Assuming only that students have some familiarity with basic statistics and research methods, it provides a comprehensive set of principles for understanding and using data as part of a research project, including:
• how to narrow a research topic to a specific research question
• how to access and organize data that are useful for answering a research question
• how to use software such as Stata, SPSS, and SAS to manage data
• how to present data so that they convey a clear and effective message
A companion website includes material to enhance the learning experience—specifically statistical software code and the datasets used in the examples, in text format as well as Stata, SPSS, and SAS formats. Visit www.ucpress.edu/go/datamanagement, Downloads tab.
Although the actual relationship between anthropology and law today falls short of this idealized state of balanced reciprocity, the authors include historical and other data suggesting that that level of intimate cooperation draws ever closer.
Now, in World Class Manufacturing, Schonberger returns to tell the success stories of nearly 100 American corporations -- including Hewlett-Packard, Harley-Davidson, General Motors, Honeywell, and Uniroyal -- that have adopted the famed just-in-time production and "total quality control" strategies. Based on his firsthand experience as a major consultant to American industry, he examines how they did it -- and illustrates how the same concrete, specific steps used by these top companies can be implemented in any factory today. What's more, Schonberger shows that his bold concepts and reforms apply equally to all industries, whether the product is computers, pasta, or trucks, and to all divisions -- from manufacturing and engineering to accounting and marketing.
According to Schonberger, world-class manufacturing depends on blended management -- rather than domination by a separate group of managers -- which marshalls resources for continual rapid improvement. To achieve world-class status, companies must change procedures and concepts, which in turn leads to recasting relations among suppliers, purchasers, producers, and customers. Acknowledging the difficulty inherent in such changes, Schonberger stresses that employee involvement and interaction, both on the shop floor and in the decision-making/problem-solving process, is key. Wary of those who view improvement in terms of modernizing equipment, he points out that making maximum use of people and current machinery is a company's first priority; automation, if necessary, should come much later.
World Class Manufacturing also includes Schonberger's 17-point action agenda to guide innovators toward manufacturing excellence, from getting to know the customer to cutting the number of suppliers, reducing error in production, and deciding when and how to automate.
Indispensable for all manufacturing innovators who aim to keep ahead of the competition, this inspiring, groundbreaking volume does much more than just recommend or theorize about the new manufacturing approach. Plainly, realistically, and logically, it explains how it's done.
•How should we frame, assess, and apply theories in the social sciences? "I am unpersuaded by the view that the prime rules of scientific method should differ between hard science and social science. Science is science."
•A section on case studies shows novices the ropes.
•Van Evera contends the realm of dissertations is often defined too narrowly “Making and testing theories are not the only games in town. . . . If everyone makes and tests theories but no one ever uses them, then what are they for?"
•In "Helpful Hints on Writing a Political Science Ph.D. Dissertation," Van Evera focuses on presentation, and on broader issues of academic strategy and tactics.
•Van Evera asks how political scientists should work together as a community. “All institutions and professions that face weak accountability need inner ethical rudders that define their obligations in order to stay on course."
This is your step-by-step guide to success with your research proposal. This new edition covers every section of the proposal, telling you all you need to know on how to structure it, bring rigour to your methods section, impress your readers and get your proposal accepted.
With practical tips and advice throughout, new features include:Comprehensive explanation of method and methodology, and how to maximize this crucial section of your proposal A new section on mixed methods: an increasingly common approach in research A new chapter on how to get it right with ethics Fresh exercises and activities, now for each key chapter.
The Third Edition provides an authoritative and accessible guide for anyone tackling a research proposal. It is perfect for students in education, nursing, health, and across the social sciences.
With more advice on concluding, writing up and presenting research, using social media and digital methods, and understanding what supervisors want and how to work with them, the third edition of this bestselling title continues to lead the way as an essential guide for anyone undertaking a research project in the applied social sciences.
Setting out a clear and detailed road map, Gary Thomas guides the reader through the different stages of a research project, explaining key steps and processes at each level in refreshingly jargon-free terms.
- How to choose your research question
- Project management and study skills
- Effective literature reviews
- Methodology, theory and research design frames
- Ethics and access
- Data collection tools
- Effective data analysis
- Discussing findings, concluding and writing up
Packed with engaging anecdotal evidence and practical advice and supported by an interactive website featuring worksheets, videos, SAGE Journal articles and more, this new edition is a user-friendly, one-stop-shop for guidance on research principles.
Denzin's argues that no single method, theory, or observer can capture all that is relevant or important in reality. He argues for the use of triangulation and for a view of theory and methods as "concept sensitizers." His approach enables sociologists to acquire specifi c facts about a particular situation while simultaneously elevating these to the level of shared meaning.
The author shows students how to proceed with research, bringing sharply into focus the possibilities and their limitations. Since his view is integrated rather than eclectic, this is much more than a "how to do it" manual. Denzin points out aspects of research that fall outside the scope of a given method yet aff ect results, and emphasizes the need to employ several methods to cross-check each other. "The Research Act" covers all the content of conventional methods courses. The presentation is exciting and imaginative, and provides a thorough review of major sociological methods, a cogent statement about approaches to sociological inquiry, and a source from which a understanding of the problems of research can be derived.
"Norman K. Denzin" is professor of sociology, cinema studies, and interpretive theory at the University of Illinois, Urbana-Champaign. He was awarded the George Herbert Mead Award for Lifetime Achievement from the Society for the Study of Symbolic Interaction. He is the author of several books, including "The Alcoholic Society, Children and Their Caretakers, Hollywood Shot by Shot, Sociological Methods" and "The Values of Social Science" all available from Transaction.
Writing in a clear, accessible style, Valerie Yow builds on the foundations laid in prior editions of her widely used and highly regarded text to tackle not just the practicalities of interviewing but also the varied ethical, legal, and philosophical questions that can arise. The text—now twelve chapters—allows for dedicated discussion of both legalities and ethics. Other new material include recent research on how brain functions affect memory, more comprehensive demonstration of how to analyze an interview, and details on making the most of technology, both old and new. Each chapter concludes with updated and annotated Recommended Readings and tailored appendixes address new developments, such as institutional review boards and the Oral History Association’s new Principles and Best Practices.
*Rubrics, checklists of steps to take, and reading guides that walk students through analyzing different types of research articles.
*Journal abstracts with questions that home in on key aspects of a study.
*Exemplars of each type of study, with descriptions of methodological and design choices.
*End-of-chapter skills-building exercises that lead up to writing a research review essay.
*Chapter appendices featuring sample responses to the exercises.
Drawing on large-scale data generated from the Internet and real-world events, this book shows how mobilizations that succeed are unpredictable, unstable, and often unsustainable. To better understand this unruly new force in the political world, the authors use experiments that test how social media influence citizens deciding whether or not to participate. They show how different personality types react to social influences and identify which types of people are willing to participate at an early stage in a mobilization when there are few supporters or signals of viability. The authors argue that pluralism is the model of democracy that is emerging in the social media age—not the ordered, organized vision of early pluralists, but a chaotic, turbulent form of politics.
This book demonstrates how data science and experimentation with social data can provide a methodological toolkit for understanding, shaping, and perhaps even predicting the outcomes of this democratic turbulence.
Telling Stories explores why and how personal narratives should be used as evidence, and the methods and pitfalls of their use. The authors stress the importance of recognizing that stories that people tell about their lives are never simply individual. Rather, they are told in historically specific times and settings and call on rules, models, and social experiences that govern how story elements link together in the process of self-narration. Stories show how individuals' motivations, emotions, and imaginations have been shaped by their cumulative life experiences. In turn, Telling Stories demonstrates how the knowledge produced by personal narrative analysis is not simply contained in the stories told; the understanding that takes place between narrator and analyst and between analyst and audience enriches the results immeasurably.
Ehn, Lofgren, and Wilk demonstrate how to use a broad array of ethnographic tools to discover, map, and document new and unexplored territories and guide readers through the process of cultural analysis. Their concrete examples shed light on how a study or paper assignment can evolve and point to how cultural analysis of everyday life can be practically applied in business, government, and other arenas outside of academia.
Dána-Ain Davis and Christa Craven tease out the influences of feminist ethnography across a variety of disciplines including women’s and gender studies, critical race studies, ethnic studies, education, communications, psychology, sociology, urban studies, and American studies. Feature elements of the text include Essentials (excerpts from key texts in the field), Spotlights (interviews with feminist ethnographers), and suggested assignments and readings. The text concludes with a “conversation” among contemporary feminist ethnographers about what feminist ethnography looks like today and into the future.
This user-friendly textbook teaches students to understand and apply procedural steps in completing quantitative studies. It explains statistics while progressing through the steps of the hypothesis-testing process from hypothesis to results. The research problems used in the book reflect statistical applications related to interesting and important topics. In addition, the book provides a Research Analysis and Interpretation Guide to help students analyze research articles.
Designed as a hands-on resource, each chapter covers a single research problem and offers directions for implementing the research method from start to finish. Readers will learn how to:Pinpoint research questions and hypotheses Identify, classify, and operationally define the study variables Choose appropriate research designs Conduct power analysis Select an appropriate statistic for the problem Use a data set Conduct data screening and analyses using SPSS Interpret the statistics Write the results related to the problem
Quantitative and Statistical Research Methods allows students to immediately, independently, and successfully apply quantitative methods to their own research projects.
The Third Edition uses multidisciplinary case studies, and examples from the author’s own experience, to answer your questions and support your progress as you move smoothly through each stage. With a new chapter on mixed methods approaches, more on disseminating research, more on the practical and legal implications of ethics and more international examples, the book is packed full of learning features and tools to support your journey, including:A fully-developed website with podcasts, videos, journal articles and examples of real projects Activities and worksheets to help you organize your time Learning objectives to sustain your momentum Top tips relating to key research skills Full glossary to test understanding and provide definitions Annotated further reading to help you move through the literature ‘Excuse me, I have a question!’ feature to answer common questions.
Warm, innovative and clever, this book is packed full of must-have information for anyone doing a research project.