Jack Pun

Jack Pun is Assistant Professor in the Department of English at the City University of Hong Kong. As a bilingual speaker of Chinese and English, he is motivated to investigate the effectiveness of health communication, including how it influences patient satisfaction, from a cross-cultural and cross-disciplinary perspective. He is especially interested in how effective communication enhances our understanding of the challenges and expectations in healthcare in international hospital settings. Jack is also a founding member of the Institute for Communication in Healthcare (ICH) at the Australian National University, Canberra, Australia.