Getting On

Dr. Jenna James (Laurie Metcalf) gets reassigned to the extended-care unit of a CA hospital after a public meltdown.

In the wake of Beverly's departure, a new (male) Supervising Nurse, Patsy De La Serda, joins the Billy Barnes staff with a customer-centric agenda he's convinced will improve ward efficiency.

DiDi ends up in conflict resolution after Patsy files a grievance against her. Dawn learns that intimacy with a co-worker is no guarantee of evaluation immunity. Dr. James and Patsy go head-to-head. A gentleman caller sends shock waves through the ward.

Dr. James decides to implement a geriatric exercise program in the ward, upsetting Patsy. A homeless woman, and her accompanying stench, is suspiciously dumped in the ward. Dawn wins the grand prize in Dr. James' charity raffle.

DiDi's serene evening shift in the ward is turned upside down after the arrival of a new patient and several unwelcome, inebriated visitors. An elderly Swedish tourist shows off her gymnastic chops while complaining about her ruined vacation.

Season One Finale. Phyllis (Molly Shannon), the daughter of an ailing patient, gets the travel runaround as her mother's condition worsens, improves, and worsens again. Dr. James' plans change; Patsy goes the distance with Dawn; DiDi recovers a debt.