Hotel Impossible

Competition is fierce in the hotel business. Online sites like Trip Advisor can kill a business' reputation with one bad review. Staffs are untrained, surly or apathetic in a profession that lives or dies on service. So what's a struggling hotel operator to do? Hire Anthony Melchiorri, one of the most sought after hotel "fixers" in the country. His no- nonsense approach can turn any establishment around in weeks...and he plans to do just that in HOTEL IMPOSSIBLE. Each 60-minute episode features a hotel fighting for its life. Anthony comes in and secretly scouts the property, identifying its biggest problems. He then meets with the staff from entry-level to upper management to determine the key operation issues. After coming up with a plan and prescribing the changes that need to be made, Anthony revamps the staff and transforms the hotel. Whether it is demonstrating the proper way to pour a glass of wine or gutting and re-decorating a lobby, Anthony knows how to turn a failing hotel into a tourist destination.