Jeju Air

jejuair

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About this app

The lowest-cost airline in Korea, Jeju Air has upgraded its global mobile application functions.
With the application optimized for mobile users, experience the faster and simpler air ticket booking/boarding service.
Jeju Air App is accessible 24 hours a day anywhere around the globe.

[Major Service Features]
Air ticket booking management
Advance purchase of seats, baggage services, and in-flight meals
Simplified payment via Paypal, Wechat Pay, Alipay, Samsung Pay, etc.
Real-time booking and boarding information notification through 'App Push'
Inquiries about flight schedules, departure/arrival times, etc.
Simplified issuance of domestic/international line mobile boarding passes
Contents available in the mobile-phone airplane mode
Membership benefits such as Refresh Points
Translation service in 5 languages (Korea, English, Japanese, Chinese (simplified/traditional))
Simplified SNS log-in to Google+, Facebook, Kakao Talk, etc.
Air ticket discount promotion codes
Information on Travel Lounge travel packages
Information on partnership discounts of hotels, rental cars, etc.
Reservation of in-flight duty-free goods

[Permission to Optional Access]
Location: Find the nearest airport
Camera: Passport scanning
Storage: Register profile images and attachments

Ratings and reviews

This app SUCKS and is extremely frustrating. I rarely write negative reviews but this one warranted one. I had to enter the info for 5 ppl at least 10 times because the app kept glitching on me or timing me out. Reading all the different options and entering info for 5 travelers obviously takes time. Browsing duty free and changing credit cards both caused glitches. A glitch also caused the seat selection to show unavailable so I had to wait and try again later. Absolute nightmare.

This is like a those Korean apps, where presumably the English version was created as a rushed afterthought. First of all, the app can't find the booking, using the reference provided to me by the airline. When you do manage to check in online, the app doesnt retain the boarding pass! Lucky for me I took a screenshot. The app doesn't work if the phone is in airline mode, even if youre connected to the Internet via wifi; so much about this app is clumsy and illogical.

Worst app ever, their services are absolutely pathetic. Didn't let us board the flight and every 30 mins gave us 4 different reasons for not letting us board the flight. Eventually all of them turned out to be lies. Also did not refund more than half of the ticket cost. Not recommended to use this airline.

What's new

Mobile optimized application function and renewed design