Very user unfriendly and the worst thing is you can't change the currency! Why on earth is it in GBP??
How to change the currency on the app?
Ugh - they broke the app again! You can't choose the app language any more! If your phone is set to English system language, you can't choose Japanese language or book in Japanese currency (and I live in Japan and have their gold card!). All flights appear priced in GBP! Do these guys ever do any usability testing with non-Japanese people? Do they realise not everyone in Japan is Japanese? Read up on some international UI standards for heaven's sake! Some Japanese residents don't speak Japanese (I can but...) and want to pay in yen!
App must be improved, it keeps asking my log in details every time I try to go back to the main page... Sooo annoying
Won't accept aeroplan number for international flights
Pretty bad app. Just to find your flight status you have too fill out a form when the confirmation number should only be needed. Seriously, it not 1990s anymore It also doesn't know the difference between domestic and international. Two separate forms. Error message is not helpful. Really crude and clunky. Not the work of professionals.
■Improved stability of operations.
■Improved some screen design.
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