ANA

All Nippon Airways

About this app

Thank you very much for using ANA.

Press your finger against the Home screen and the My Trips screen and then swipe downward to refresh your information. If you have reserved/changed a seat or changed a flight, please refresh the reservations information.

【ANA App-Features】
■A Single App to Take You from Reservation to Boarding
With this one app, you can complete all the procedures up to boarding including flight ticket, tour and hotel reservations, flight status checks, and online check-in.

■Check the Latest Information on Your Flight and Check In
On the Home screen, you can check your reservation details and the status of your flight.
Furthermore, this app offers a seamless experience up to boarding, enabling you to complete online check-in, issue your mobile boarding pass, and reserve or change your seats.

■Make the Most of Our In-Flight Internet Access and Entertainment Options
Connecting to our in-flight Wi-Fi not only allows you to surf the internet, but also gives you access to a fantastic range of in-flight Wi-Fi entertainment.
With around 150 entertainment items to choose from, have your fill of television shows, audio programs, e-books and more.

■Use a 2D Barcode to Transform Your App into a Boarding Pass
If you register your 2D barcode to this app, you will be able to board your flight with the Boarding Pass displayed in the app.

■Enjoy Reading Our In-Flight Magazine TSUBASA-GLOBAL WINGS-and Other Magazines and Newspapers
Regardless of whether you are flying with us, you can view TSUBASA -GLOBAL WINGS- at anytime, anywhere.
A greatly expanded lineup of other magazines and newspapers is also available to our passengers from before departure until after arrival.

■Manage your trip schedule from departure to arrival with the My Timeline feature
Find spots to your liking and add events to create your very own timeline.

■Baggage Tracking (International)
You can track your checked baggage.

Ratings and reviews

Awful design. Nearly every page opens the website in-app, which is already horribly difficult to use and very few of their website pages are optimized for mobile. Also frustrated that there's no way to attach my existing reservation (booked through a partner airline) to my account. I have to enter my e-ticket number every time. The app is therefore pretty much useless.

The app is okay for the most part but definitely could benefit from being fleshed out more by having more testing to see how user friendly it is. It does provide you with most of the basic info but my biggest issue is the generation of the boarding pass QR code, which in my opinion is one of the biggest reasons I download an airline app (so I don't have to keep a copy myself). I would warn users to always screenshot the QR code when it's generated bc the app cannot be relied upon.

App was useless for a trip I recently took. It wouldn't allow me to load my reservation. I had to re-enter my information every time I wanted to check anything with my reservation. Even then, it did not allow me to enter my mileage plan number until check-in. I got zero notifications through the app, such as gate info or when my flight was delayed. It was like flying in the 1990s.

What’s new

Thank you very much for using the ANA app.
Please update to the latest version for a comfortable user experience.

[Improvements]
- The flight status list screen for international flights now shows detailed information such as "delayed" and "canceled".
- Made some minor changes.