
Ann Gubiotti
When I first installed the app it was working great. I just got a new phone and the machine activity display is askew. Showing every even numbered machine (102, 104, 106) and not the odd numbers. And some text superimposed. Tried uninstalling and reinstalling the app but didn't help. Cannot figure out how to correct. Any suggestions?
5 people found this review helpful
Card Concepts Inc.
June 22, 2021
Hi Ann, we've made a few changes with the machine names at this location. Can you please give it another look? Let us know if still any issues remain by emailing us at apps@laundrycard.com. Thanks and have a good day!

A Google user
I feel like if they had an option for push notifications for when your machines are done, it would be such a better app. Getting my notifications through email when I check my emails every few hours don't really make sense. And if the developers were able to track how much time is left on the washers instead of just the dryers, that would be awesome. Other than that, the app is great!
16 people found this review helpful
Card Concepts Inc.
February 26, 2020
Thank you for your feedback! Push notifications are in the pipeline to be added to the app in a future version. Please note that cycle time remaining is only available on certain machine models. If you could email us at apps@laundrycard.com, we will investigate whether your preferred store has that capability.

A Google user
Worthless app. There are no barcodes to scan and the app rejects all manual attempts to start a machine. The only thing the app actually does, is give a remaining balance on my card... Which is useless since none of the machines have card readers anymore. And, to add insult to injury, I have $19.25 on the card that I can't use. And no one is refunding.
3 people found this review helpful
Card Concepts Inc.
March 3, 2020
I am sorry that you have had a disappointing experience. Our app facilitates interaction between users and FasCard readers installed on washers & dryers, and will not work if the store owner has disabled the readers on their machines. You will have to contact the store owner to get a refund as they directly receive all funds added in the app.