Rakuten: Cash Back and Deals

Name: Rakuten: Cash Back and Deals
Availability: InStock
Rating: 3.3911092281341553 (73862 reviews)
Author: Rakuten Rewards

Rakuten Rewards

3.4

73.9K reviews

10M+

Downloads

Everyone

About this app

Stack Cash Back on top of deals with the Rakuten app!

Become one of the 17 million users who use Rakuten to get Cash Back.

Use Rakuten to get Cash Back when you shop at 3,500 stores!

Here's how it works:
1. Choose a store to start shopping.
2. Earn Cash Back after you make a purchase.
3. Get paid via PayPal or check.
...and repeat!

Stack Cash Back with sales, coupons, free shipping, loyalty programs, and more! There's unlimited Cash Back every time you shop in the app.

Stay in the loop for the latest ways to earn & save with Rakuten:

Website: www.rakuten.com
Facebook: www.facebook.com/rakuten
Instagram: www.instagram.com/rakuten
Twitter: www.twitter.com/rakutenus
Pinterest: www.pinterest.com/rakuten

Updated on

Jan 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 2 others

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.4

69.8K reviews

Christine Chang

December 14, 2024

The app works or it doesn't. Rakuten in general is great, especially with the desktop add-on. The app only works correctly sometimes. I've reinstalled and cleared cache and it still only partly works. Sometimes I can't get into any profile/account info. Sometimes the biometrics don't work. Currently I can't see any history, it shows my last trip was 2023 (which is not true.)

235 people found this review helpful

Rakuten Rewards

December 14, 2024

Thank you for this feedback. The biometrics function is a feature of your phone. Once activated, our app may take advantage of it to verify your identity when accessing certain parts of our app. You can find a complete list of all Shopping Trips under the My Account (the person icon) section. For more help, email us at socialhelp@rakuten.com.

Haley

December 13, 2025

Great idea, terrible execution. Possibly deceptive trade practices. I'll add to the chorus that even purchasing through the app often doesn't give any cash back, and I need to say I'm missing cash back for obviously eligible purchases. I hope regulators look into this behavior. Rakuten is collecting a lot of our data in return for cash back, but they're not holding up their end. They're also motivating people to make purchases for cash back, then don't give it to you

14 people found this review helpful

Rakuten Rewards

December 16, 2025

We're sorry you have had this experience with us. Each one of our partnered stores has its own Cash Back Terms that may exclude certain items, departments, or other things from earning Cash Back. We always want our Members to earn Cash Back on their eligible purchases! Please email our team at socialhelp@rakuten.com for more help.

Steve Lindell

December 16, 2025

lousy app. 1st time to try it and I got nothing from 600+ Christmas shopping trip at Sam's club. no response to customer support email. big let down. false claims. makes you change and make a new password every month! who likes to make a new password every month for anything? much less, an app that doesn't hold up their end--false advertising. waste of time and energy. don't do it. save yourself the disappointment 😞 Plan on doing all your shopping through their app. doesn't work in-store. bad

7 people found this review helpful

Rakuten Rewards

December 16, 2025

You shouldn't have to update your password every month. Sam's Club limits what category of items award Cash Back. For example, Consumables (Groceries, Household Essentials, select Personal Care) are not eligible. We can check your order out and look into your password issue, too. Email us at socialhelp@rakuten.com.