We're sorry to hear you've had this experience with us. We'd like to look into this for you as promptly as possible. Please email us at memberservices@rakuten.com.
Stephen
举报不当评价
2025年2月15日
Bug极多,比如一点击主页面右下角个人信息就会闪退,整体通过手机端购物体验极差。
3 人认为该评价有用
Rakuten Rewards
2025年2月15日
We're sorry to hear you've had this experience with us. Most issues can be resolved by making sure your device is up to date and uninstalling and reinstalling the app. If these issues continue, please email us at socialhelp@rakuten.com and our team will assist.
新变化
We did some various bug fixes & improvements - enjoy the smoother experience!