Ungunguli le-AmeriHealth Caritas? Ingabe unesithakazelo sokuthola kabanzi mayelana nezinhlelo zezempilo?
Kungakhathaliseki ukuthi ilungu lepulani noma cha, lolu hlelo lokusebenza lweselula lunikeza izindlela ezisheshayo nezindlela ezilula zokukusiza ukuphatha ukunakekelwa kwezempilo. Kumalungu, ibeka imininingwane yakho yezempilo ye-AmeriHealth Caritas kalula, ngezici ezifaka ukufinyelela okusheshayo ekhadini le-ID yelungu kanye nolwazi lomhlinzeki. Futhi ithuluzi eliwusizo lokusiza ukwenza wonke umhlinzeki avakashele. Lawula impilo yakho, noma ngabe ukuphi.
EZIPHUMA
Uhlelo lokusebenza lweselula lwe-AHC lwenza wonke umhlinzeki ahambele lula amalungu e-AmeriHealth Caritas:
• I-ID yekhadi - Thola ukufinyelela kwekhophi yekhodi ye-ID yelungu lakho.
• Imithi yeKhabhinethi - Gcina ithrekhi yemithi yakho, indlela yokuyisebenzisa, umlando wakho wokulondoloza imithi, nezikhumbuzi zemithi. Ungafunda nokuthi imithi ixhumana kanjani futhi ibheke amalebula okuxwayisa emithi.
• Thola udokotela noma esibhedlela - Sebenzisa ithuluzi lokusesha okusheshayo ukukusiza ukuthi ubheke noma yikuphi umhlinzeki wenethiwekhi, esibhedlela, ekhemisi, ochwepheshe, noma esikhungweni sokunakekelwa okuphuthumayo eseduze. Ungathola futhi izikhombisi-ndlela ehhovisi le-opharetha noma ushayele i-aphoyintimenti.
• Odokotela bami - Thola ukufinyelela kumhlinzeki wakho oyinhloko wokunakekelwa (PCP) kanye nabanye abahlinzeki bezempilo.
• Izikhumbuzo zokunakekelwa nezinhlelo - Thola izaziso ngokusebenzisa uhlelo lokusebenza uma ulahlekelwa ukuhlolwa noma ukuhlolwa.
• Umlando wezeMpilo - Bukeza izinyanga eziyisithupha zokuvakashelwa kweqembu nokunakekelwa esibhedlela.
• Izinsiza - Bona ukubuka kabanzi kwemithombo yedijithali nemiphakathi etholakalayo kuwe.
• Xhumana nathi - Finyelela uhlu lwezinombolo ezibalulekile zefoni ohlelweni lwezempilo.
• Itholakala ngesiNgisi naseSpanishi.
Kubuyekezwe ngo-
Mey 22, 2024