
T Ching
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1 star because of poor customer support. I tried to contact their support several times for a missing part of my camera, and got no reply at all. You would think customer support and engagement are a critical part for maintaining a business nowadays, but companies like this would just sell you a product and then ghost you. Whoever is looking to set up a security camera, please look elsewhere, you don't want to deal with this when you desperately need help from them.
4 people found this review helpful

Christopher Snow
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Refreshing! I don't have to pay a monthly fee?! Ring doorbell cameras want a monthly subscription for a fraction of the capabilities. Excellent setup. Quick update: the user interface is not intuitive, but contrary to other reviews you can set the flood light option. I turn it off in our backyard unless we're on vacation, as an example. If you have this professionally installed, ask your low-voltage contact to show you how it works.
4 people found this review helpful

Baadshah H
it's so confusing. the guy installing it does not even come over to fix it. we bought a year's warranty and he just sits at home and tries to fix from his phone when we need something done on site. the app is lagging after an update and it's not what I paid for. Iwanna speak to someone at this company. and the deterrence doesn't work. the light turning on feature is gone. half the stuff does not even work. I wish I never bought this sysem
2 people found this review helpful