
Vitaliy Radchishin
I'd give this 5 stars if it wasn't for the performance of the mobile key. I have a lot of trouble unlocking our building doors, and I noticed that this is because the app doesn't handle my phone switching networks very well. When I get home my phone connects to the building Wi-Fi and typically this means the mobile key stops working for the next several tries, forcing me to spend 1-2 minutes just trying to get in.

Hashem Said
This app has some serious problems. The notifications for packages are nice. I can also add visitors and make reservations. However, all the other buttons don't work. When I click on "Send a Message", nothing happens. When I click on the bottom buttons - Community, Message, Discover, Features - nothing happens except the heading at the top changes. Maybe I don't have permissions since I'm leasing an this condo from the owner? Either way, there's no indication whether it's a bug or a permission issue and it's really annoying. Otherwise, it's a useful app, but half the features I can't even use. Very frustrating.
4 people found this review helpful
View the Space, Inc. (Rise)
September 8, 2020
Hi Hashem, thank you for your feedback. Our team is actively looking into this issue.

A Google user
The app itself breaks a little more with each update, for me at least. all on a good connection: tabbs don't always load correctly, there is no way to get OUT of the "messages" section, and the app sometimes lags like crazy. I consider myself pretty adept with tech and devices, so this app can be a pain to use when it won't cooperate. That being said, when it does work, it works just fine.
1 person found this review helpful