Blaser Remote Care

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About this app

Blaser is a professional software platform which combines remote video assistance with Augmented Reality (AR) technology to provide quick and immediate video support, help companies identify and resolve problems, assist installation of machines and systems, support troubleshoot process, all from their HQ or home office effectively and quickly.

The application is optimized to be installed on Android for phones and tablets, to enable collaboration between technicians in the field and experts in the office. It allows you to receive support at any time through a video session to see the problem and provide precise instructions through the annotations in Augmented Reality.

Key features:

• Taking photos and recording videos
• Freeze annotations (snap a photo and draw on the image)
• Augmented Reality annotations
• Meeting
• Company chat – public and private
• Screen sharing (documents, web pages, etc.)
• Automatic text and voice translation
• QR Code and Barcode scanning
• Digital zoom

What’s new

- Added support for audio-only calls.
- Added support for Branch links.
- Added support for calling push notifications.
- Added support for digital camera zoom on all devices.
- Dropped support for Android below version 7.0.
- Improved assistance stability and quality.
- Improved chat UI and added support for quotes.
- Improved speech status UI.
- Improved splash screen UI.
- Improved translations in chat and assistance.
- Fixed some errors.
- Updated DWI module.