CareFirst

CareFirst Management Company, LLC

About this app

This application gives CareFirst members the ability to manage their health insurance through their mobile devices by providing secure, personalized information on items ranging from claims, deductibles, who’s covered, and downloadable ID Cards, to locating a provider or urgent care center near them. Members can also register for CareFirst’s secure member site, My Account, and maintain their account and communication preferences using the application.

Ratings and reviews

They sent me notification that I have a benefit message but I can't tap on anything in the top row on the android app since you've put it all the way at the top and my phone's native status bar is overlaying or blocking it. and when I scroll down it disappears because it's not locked or anchored at the top. see attachment. additionally every time I log in, even if in the same day, I have to do the text two factor despite checking the "remember me for 45 days" box.

Practically Unusable. The app does not save ypur log in despite how many times you say (even with the "keep me logged in for 45 days" box checked), you cannot download or print your digital insurance cards, they will error or fail, and if you try to go to "what's covered", it will tell you every single benefit is "benefit not covered" despite me KNOWING its covered because I've been using it this year (2026) for appointments.

Updating: 16 months later, and it's even worse. Now it won't even allow me to log in. I spoke with a very friendly support person who submitted a ticket and called me back to try again with no luck. He's now escalated the issue. I'm hoping it works soon. This app needs some attention. Save yourself some frustration and use a computer instead.

What’s new

Bug fixes and improvements