CubeSmart Self Storage

CubeSmart, L.P.

About this app

At CubeSmart – it’s what’s inside that counts. And there’s no easier way to gain insider access to your account than with the refreshed CubeSmart Mobile App! Manage your account with your My Unit dashboard, a place to view all the details of your rental – your balance, your payment history, your unit features, and more. Need your gate code? It’s right in the app for your convenience. You can also set up autopay, change your notifications, and check for store hours and directions.

CubeSmart is simplifying your self-storage experience to help simplify your life.

Ratings and reviews

When I couldn't change my password on the "regular" website I was able to change it on this app - thus the one star. Apparently the app only allows payment for one storage area at a time, so I went back to the "regular" website to do the remainder. I ended up paying twice for one unit. The system finally indicated the double payment. It's a good thing that these folks aren't in the brain surgery or ballistic rocket ship business.

App doesn't work for anything useful besides knowing that it's a Cubesmart app. Credit card scanning feature can't scan, you can't change settings (including password), and payment is impossible because it claims there are "invalid credentials". Payment is impossible without going into a location or over the phone (for a fee). I'm guessing they've been hacked and all of my info is out there in the metaverse.

The storage units are nice and air conditioned. The app is a piece of garbage and doesn't work. I registered the account while I was still in the office. Everything is done and paid for. A week later and the password I made still doesn't work. When I go to reset it, it says it can't find the email and to enter my account ID- but when it says this, there is nowhere to enter my account ID. Password Resets have been around for 20+ years. There is no reason companies should have nonfunctioning ones.

What's new

This version contains updates for stability.