
Tushar Rana
It's a great initiative but this app is unreliable. It logs you out after few days of inactivity. And you'll have to setup App Lock PIN again! And if you're unlucky enough, then all issued documents might be gone. There are couple of services which are not available, but still shows up in the suggestion.
National eGovernance Division, Government of India
30 September 2025
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Sujay Ambelkar
I didn't used the app since last 5-6months n today when I tried to open I was automatically logged out. But when I try to login it doesn't even process it properly either via phone or via aadharcard number. I tried reinstalling but after installing I reopened the app then voila the app is still loading past 30-40min. Just amazing experience. Signal strength was also good even my handset is good latest OS, light cluster area. But wow app doesn't work. Critical bug!! Ignored Swiftly. Nice testing.
435 people found this review helpful
National eGovernance Division, Government of India
21 June 2025
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Saurabh Kelkar
The app is really good. The only issue is it keeps asking me to sign in every time I open the app. I even set up my fingerprint scanner to sign in so that the app remembers the person who's signing-in. If there's an emergency situation where I have to access my credentials and documents, should I be spending time on signing-in? Please at least add an option "Remember me" at login page so that the app remembers my phone as a trusted device.
115 people found this review helpful
National eGovernance Division, Government of India
11 September 2025
Dear User, Thanks for your valuable suggestion. We are continuously working on making our application better and more useful for our users. We will explore this feature in future versions. Happy to assist you !