Dollywood Parks & Resorts

Herschend Family Entertainment

About this app

Download, use and enjoy this app to discover our Smoky Mountain destination like never before.

Dollywood Parks & Resorts offers an incredible experience for the entire family, including two parks with dozens of rides, slides and attractions, plus seasonal festivals and award-winning shows and dining. In addition, our collection of on-site resorts offers refined hospitality, located just minutes from excitement.

The Dollywood App ensures you maximize every moment with unique features such as:

Information For All Parks & Resorts - Explore our entire destination, including Dollywood theme park, Dollywood’s Splash Country water park, Dollywood’s DreamMore Resort and Spa, and other area experiences.

Up-To-Date Hours, Schedules & Ride Wait Times - Make the most of each moment with real-time updates to our hours of operation, show schedules, and once you’re inside the park, see estimated ride wait times for our most-popular attractions.

Maps & Wayfinding - Navigate with the interactive, GPS-enabled map to find the best routes to rides, dining, shops, crafts, theaters, and transportation. View accessibility information, restaurant menus, shop offerings, and more—across the destination or at a specific property.

My Dollywood Account Integration - Link your day tickets, Season Passes, Bring-A-Friend tickets, add-ons, and more for quick access. Utilize the app itself or add your tickets and passes to your phone’s digital wallet for easy entry and use at the parks.

Ratings and reviews

If I could give zero stars, I would. The app is useless this year. Last season, I had constant problems with my passes showing up one minute and gone the next. This season I have tried several times to link my passes in the app and every time it says Success! But my passes never appear in the app. Please fix this. Issue is on a Google Pixel 7.

App never works anymore! It worked great last season but has been useless this season. The first time I logged into the app, it locked me out of my account. Once I was able to get my account unlocked (and verified it was on their end) I was never able to log back in with the app, but yet the website lets me in just fine. I'm just uninstalling! Not worth the hassle!

Lots of good music and the new museums are really interesting. You need 2 days there for sure. The food tasting pass is worth the money. But they need some kind of shuttle to take you to the handicap area. Taking the tram to the A-B area is often further than walking to your car. We're parked in the handicap area for a reason...not to walk an additional 1000 steps to the car (which we did from the exit to our car)

What's new

Small bug fixes and performance enhancements