
Hayden Hanshaw
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edit: I believe this has been fixed Overall, amazing app. But I have a problem with my River 2 Max. For some reason, sometimes it will stop allowing itself to be charged via wall power. I use it as an uninterruptible power supply (UPS), and sometimes it will just lose the ability to charge. Then all of my stuff will be unsaved, and I have to wait until it goes to 0% to be able to charge again.
7 people found this review helpful
Hong Kong EcoFlow Innovation Technology Limited
January 28, 2026
Hello, to expedite your issue resolution, please send your device serial number, a screenshot of the error page, your Google nickname, and region to oasis_feedback@ecoflow.com. We will resolve the issue for you as soon as possible. If the problem is resolved, we look forward to your updated rating.

Hobart Spitz
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Generally app is quite useful, despite minor issues. The biggest is input/output charts are, on average, 50 percent empty. 12:01 AM, Sun. AM, or 1st of month, they are almost completely blank. My utility deals with this via "Previous Cycle" control that overlays older info in a different colour. Even better, show the last 24 or 48 hours, the last 7, 10, or 14 days, last 5 or so weeks, and the last 12-18 months. Sunlight and weather don't vary with the calendar. The format is arbitrary.
44 people found this review helpful
Hong Kong EcoFlow Innovation Technology Limited
November 24, 2025
We apologize, dear user, we don't know if you are using it comfortably. If so, please give us a five-star review. Your feedback is very important to us, thank you!

Aaron Allen
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You'd think that in exchange for all the location tracking data they're "requesting" for basic app operability, they would offer a more value. I'd like to see at minimum logging of charge and discharge states, temperature etc so we can graph health of the system over time, but I'd also assumed I'd be able to set notifications for any type of system event, especially overloads or reaching fully charged or discharged. Having addressed none of these issues they're now requesting a 5 star review :(
138 people found this review helpful
Hong Kong EcoFlow Innovation Technology Limited
November 24, 2025
We apologize, dear user, but we are unsure if your issue has been resolved. If so, please give us a five-star review. Your feedback is very important to us. Thank you! For any other questions, please send an email to oasis_feedback@ecoflow.com to resolve your issue!