FixMyStreet

mySociety

About this app

Using this app you can report common street, highway and environmental problems, like potholes, fly-tipping or broken street lights, to councils and some other public authorities throughout the UK.

All you have to do is type in a UK postcode – or choose ‘Use my current location’ to be located automatically via GPS – and describe your problem. Then we send your report to the people who can fix it.

It works online and offline, because we know there isn't always a signal when you need one. If you start a report while offline, don’t forget to return to the app to submit it when you’re connected to the internet again.

Please note: FixMyStreet should not be used for reporting emergencies (such as gas leaks or other life-threatening situations), non-physical things (such as noise pollution or anti-social behaviour) or issues on private roads which cannot be fixed by a public authority.

Ratings and reviews

Very useful app for reporting issues such as flytipping to the council. However, both the app and website are poorly designed. The UI isn't very user-friendly, and the app doesn't remember my login, so I have to enter it every time I submit a report. When zooming in/out of the map, it will sometimes close automatically, and there's no option to delete old reports, so my map is becoming cluttered.

The app keeps forgetting that I have an account, so prompts for a password. I would prefer if OpenStreetMap was used - more accurate. FixMyStreet is easy to use. It asks you where the problem is, to select a type of problem, then to describe it, offering the choice of submitting a photo too. Based on the type and location, it works out which is the right council to send it to. I use it mostly to report potholes, overgrown paths, graffiti, flyposting, flytipping, and missed bin collections

Many faults in this useful app have been fixed by the recent update, but the app still fails to keep me logged in. When I submit a report, I have to wait for an email to arrive to confirm the report. This is an annoying extra step that wastes time when filling in reports on the go, so I can't go higher than a 3 star rating until this is fixed. The developer failed to acknowledge that this fault still exists when responding to my last review.

What’s new

Updated for compatibility with the latest version of Android.