IBM Software Support
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À propos de l'application
Say good-bye to standard response times and hello to more efficiency and effectiveness. With this app, you can effortlessly identify your company’s open support cases, access to relevant details and elevate a case in the same place.
App Key Features:
• Ability to see a list with the support cases opened by my company.
• Ability to see selected case details, status, updates, who is working on it (ownership).
• Ability to easily escalate my cases through my phone or tablet, including the possibility of receiving alerts and reaching out to Support Execs for urgent situations.
• And there is more to come…
App Key Features:
• Ability to see a list with the support cases opened by my company.
• Ability to see selected case details, status, updates, who is working on it (ownership).
• Ability to easily escalate my cases through my phone or tablet, including the possibility of receiving alerts and reaching out to Support Execs for urgent situations.
• And there is more to come…
Date de mise à jour
La sécurité, c'est d'abord comprendre comment les développeurs collectent et partagent vos données. Les pratiques concernant leur confidentialité et leur protection peuvent varier selon votre utilisation, votre région et votre âge. Le développeur a fourni ces informations et peut les modifier ultérieurement.
Nouveautés
• Features: Case Creation, Case Update and Case Close
• Stability fixes based on user feedback
• An enhanced experience for the IBM teams, which enables access to SmartCare, Proactive Alerts and IBM Case Viewer
• Stability fixes based on user feedback
• An enhanced experience for the IBM teams, which enables access to SmartCare, Proactive Alerts and IBM Case Viewer
Assistance de l'appli
À propos du développeur
International Business Machines Corporation
appsrvcs@us.ibm.com
1 New Orchard Rd Ste 1
Armonk, NY 10504
United States
+1 512-973-1018
