Greter Fernandez
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Since the developer team responded to my rating I'll describe it in better detail, one day (I can't remember when) I hopped on the game, it was lagging more than usual so I reset the game, I tried to log back in, but it kept sending me to my home screen, I tried logging in as a guest, and using Google play, but it still wouldn't work, so I deleted it and waited a couple weeks, then I reinstalled it, still the same bug/glitch, overall it sucked, my progress was locked, hope you can fix this!
2 people found this review helpful
Jam City, Inc.
October 2, 2024
Hi, we're sorry for any inconvenience caused, could you please reach our support team and describe to them your situation in greater detail? They will do their best to get it fixed as soon as possible. This can be done via: https://jamcity.helpshift.com/hc/en/62-jurassic-world-the-game/contact-us/
Alyson Schneider
Crashes...A LOT! The game itself is fun but extremely frustrating because the app constantly crashes when trying to watch an ad to start a battle instead of spending the game dollars. If you have unlimited funds to avoid the ads, then this is not an issue, but (unfortunately) I don't. It's so bad that I stopped subscribing to the VIP and have almost completely stopped playing the game. I only keep up with it enough to try to earn game dollars so my nephew can play.
11 people found this review helpful
Jam City, Inc.
September 17, 2024
Thank you for playing Jurassic World: The Game! You can try these steps for the crashing issue: https://jamcity.helpshift.com/hc/en/62-jurassic-world-the-game/faq/7344-why-did-my-game-close-unexpectedly/ If this persists, please click on "Contact Us", we will be glad to handle your case.
Joshua Banks
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The game is enjoyable, and the pace is appropriate. However, I have been experiencing technical difficulties when watching VIP advertisements to receive card packs. The game crashes multiple times before I can obtain the reward, and I am forced to watch several advertisements to receive a single reward. I have changed my rating to 2 stars due to the inconvenience caused by this issue. I would appreciate it if the developers could address this problem.
36 people found this review helpful
Jam City, Inc.
August 14, 2024
Hi Joshua, we're sorry to read that you're experiencing crashing issues, please try the steps on this link: https://jamcity.helpshift.com/hc/en/62-jurassic-world-the-game/faq/7344-why-did-my-game-close-unexpectedly/, if the situation persists, click on the “Contact Us” button located at the bottom of the page. Thanks for playing!