
A Google user
The app wants to run 100% of the time with no way to close it without a force close, even if bluetooth is off. This in and of itself isn't terrible, but it's constantly draining my battery, randomly, so much so that android warns me of it, and I have to force close it if I want my battery to last during the day. I have to open it when I want it, and force close it when I don't need it anymore. It's honestly almost as much of a hassle as just having a regular keyed lock
21 people found this review helpful

Hillary Johnson
This app doesn't work. I've been locked out 3 times in 2 months because the app will not pair/connect with my phone and I left without the key (which is huge). I've reinstalled the app 4 times and reset the lock twice. I've gotten it to work once. I purchased this lock so I could give access to house guests but can't risk leaving them stranded outside. A total waste.
5 people found this review helpful
UniKey Technologies
May 11, 2021
We apologize for the issues you have experienced. Please email us at support@unikey.com with the description of your issue. We hope we will be able to assist you with this issue. After you ensure the app is running smoothly, please update your review after verifying the functionality. Thank you so much for being a valued Kevo user.

A Google user
I can't even give it one star. It doesn't work at all. When you try to open app it crashes. Said that my android phone was compatible running on a 7.0 ahh no. Even if you get ahold of someone when you call the # that's if they don't hang up after sitting on hold for a hlf hr. The company said it was a compatible phone. Two months later e-mailed saying they will update the app for that phone wait for the update. As you can see app hasn't been updated since May! Really super cool lock if it worked
10 people found this review helpful
UniKey Technologies
October 9, 2019
We do apologize for the inconvenience. If you update your Android app to version 2.6 at your earliest convenience, you should see these issues go away. We hope these new updates will ensure the application is running smoothly for you, and that you would update your review after verifying the functionality. Thank you so much for being a Kevo user.