Metrobank Authenticator

Metropolitan Bank & Trust Company (METROBANK)

About this app

Metrobank Authenticator is a mobile application service to be used for MBTC’s e-channels for multi-factor authentication (OTP) authentication.

It dynamically generate a one-time use PIN code on your mobile device. Use that code along with your username and password.

HOW TO USE:

Metrobank Authenticator will generate a Security Code as your One-Time-Pin (OTP), which will be used to access Metrobank’s Electronic Banking Channel to validate or authenticate your transaction. Follow the procedures below to use Metrobank’s Multi-Factor Authentication (MFA) service:

1. Download Metrobank Authenticator application.
2. Contact your Metrobank Representative to register the Authenticator ID generated by the application in Metrobank’s Electronic Banking Channel.
3. Once Authenticator ID has been registered, enter and submit your User ID and password in Metrobank’s Electronic Banking Channel. When asked for an OTP, input the security code generated by the Metrobank Authenticator.
4. Upon successful login, you will be re-directed to Metrobank’s Electronic Banking Channel to proceed initiating your transactions.

Ratings and reviews

Not enough info given. Seems like it only works on newer phones. A lot of times there is a notice saying device might be compromised but no further info given. Their help support is also useless. Can't provide the help needed (they themselves dont seem to know how exactly their app works as they cannot provide more info). The result is a lot of corporate users can no longer use mbos. They didnt even provide a backup incase the authenticator doesnt work

NOT A GOOD IDEA TO HAVE THIS APP JUST TO ACCESS YOUR OWN ACCOUNT!!! Was able to pre register the ID, the problem was with the security code. As it keeps on refreshing every 30 seconds, you don't know which security code it wants as it always says I entered incorrect information. Maybe IT'S TIME TO GO BACK TO BASICS!!! I'm not placing any star on this app at all!

Can't open the app. It says that my device may be compromised. What shall we do with this? I guess the app can't cater older Operating System versions of Android phones. Hope you would resolve this issue if you really want to push this APP. I also hope you would provide other ways for the authentication like sending codes to our email addresses / SMS like the other banks.

What’s new

This release includes an update to support higher version of Android including Android 14.