
Harlie Boykin
worst app. machines never work, app never works, and we get the run around when trying to get help. i have had the account double charged before only to never get a refund. My apartments just switched to an even worse app and we didnt know, so my husband put 20$ on this, leaving us at 26$. not holding my breathe we will get a refund seeing as we'd isn't get one before when it was a mistake on their end. if you have the option just use frickin quarters.
16 people found this review helpful

Steve “Steeveeo” Green
This app takes, on average, 6-8 attempts to start my laundry. With this happening on both machines, the app needing to rescan every time, the connection timeout being about 30 seconds long, e.t.c e.t.c e.t.c, the longest part of doing my laundry is trying to get this app to cooperate. It's a wonder I've only ever been double-charged once so far.
1 person found this review helpful

Checed Rodgers
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App worked for a couple years at my current location. About 2 months ago, app logged me out, would not allow me to log back in or change my password. It just hangs. Customer service is unresponsive. I have no way to use the app. Even when the app worked, I had to try 3-5 times every time I went to do laundry before it would connect to the machines. A miserable experience start to finish.
2 people found this review helpful