My Highmark

Highmark Inc.

About this app

Easily manage your health - and health coverage. All in My Highmark.

Simplify your benefits
Easily check your health plan benefits and see what’s covered, all in one place.

Get expert care when you need it
Whenever you need support, find all your virtual care programs and services together in one place.

Personalize your app experience
Build your Health Profile to get curated recommendations for the goals that matter most to you.

Get new recommendations every day
Check your Journey daily to see a new mix of activities, content, and support personalized just for you.

The App is intended for Highmark’s Blue Shield members in 21 counties in central Pennsylvania and 13 counties in northeastern New York, and Highmark’s Blue Cross Blue Shield members in 29 counties of western Pennsylvania, 13 counties of northeastern Pennsylvania, the state of Delaware, the state of West Virginia plus Washington County, Ohio and 8 counties in western New York. All references to “Highmark” are references to Highmark Inc., and/or to one or more of its affiliated Blue companies, which are independent licensees of the Blue Cross Blue Shield Association.

Ratings and reviews

So I was initially excited to get Highmark insurance for my wife and I here in 2024, newly married, but the app is probably the worst I've seen in my 22 years. After two days of trying to log-in and multiple attempts at trying to reset my password to see if that would help, I was finally able to get past the first wall of errors. Then about 20 sent multi-authentication codes and errors later I got past phase 2. Now I have my fingerprint setup so I'm good, right? Nope, can't authenticate again

My company switched to Highmark and I set up my account on the website. I downloaded the app on both of my phones (iPhone and Android) and tried using the app on my computer. In all three cases when I try to login to my account through the app it reports that my account has expired and I no longer have access. I can't provide a legitimate score until I can get into the app to see how it works, but I couldn't post my review unless I provided a score...

Downloaded and opened for the first time. Was able to login. When prompted for mandatory 2FA, the screen goes white and that's where it ends. Can't continue. I can go back one screen and try again but get the same white screen afterwards. It's completely unusable. I'll go back to the website and use that until the app designers get their stuff together. Galaxy S22 Ultra with latest OS.

What's new

Bug fixes and performance improvements