Data Usage & Tracking by My O2

O2 UK

About this app

The My O2 app is the quickest and easiest way to manage your pay monthly and pay as you go mobile accounts, see your recent charges and shop for new mobile devices. Sign in and get instant access to your bills and allowances, receive

exclusive offers and enjoy free O2 Wi-Fi. Sign up to Airtime Rewards, shop well-known brands and receive discounts on your O2 mobile bill!

If you’re on Pay Monthly, you’ll be able to:
• See how much data you’ve got left
• Check your O2 tariff and allowances
• Add a Bolt On if you’re running low on data
• View and pay your bill quickly and securely
• See who you’ve been calling and texting
• View a breakdown of your bills
• Check your O2 upgrade options
• Control your tariff plan
• Get perks, offers and rewards
• Shop new mobile devices, tablets and accessories in our online store

If you’re on Pay as You Go, you’ll be able to:
• Check your balance and allowances
• Add a Bolt On if you’re running low on data, minutes or texts
• Top up using our automated call service
• See your calling plan prices
• Get help with your mobile device, bill and more
• Find a free O2 WIFI hotspot
• Order new mobile devices, tablets and accessories in our online store

Bear in mind that the My O2 app isn’t available for O2 Business customers. And if you use the My O2 app outside of our Europe Zone, data roaming charges may apply.

Download the My O2 app now and manage you accounts with ease.
Being the No.1 Network means leading the way. That’s why we strive to constantly improve our app for our users! If you have any feedback or recommendations, please leave us a review.

Ratings and reviews

Terrible app, many pages do not have a "back" button so you are continually logged out. When logging in you usually get a "something went wrong" message. Also no longer able to use a PIN to log in so 2FA every time. Previously you could log in with ease if you turned off wifi (so using O2 network), but that no longer works. it used to work so well.

I don't know what's happening to this o2, whether it's the app or the join to virgin media orsomething else,but iv been trying to sign in to my account for last couple of days and I still can't get in. keeps repeating the same thing ,wants my email then sends me a verification email that I have to click on to confirm its me but then nothing ! I end up back to same page asking me to enter my email but repeats the same action ,I can't get into my account at all now ,ridiculous ! used to be easy.

I'll probably leave o2 over my recent login and app issues! There are 2 numbers assigned to the one account. Previously, we could both see the airtime usage for both numbers in our own apps. Now we can only see airtime usage for the main number. We both need access to the usage for both numbers. The app is not fit for purpose. To log into my o2 account, I had to link my non existent Virgin Media account to o2 - and that was not easy at all. I had the same problems as other users!