
Michael Carnohan
App needs "favorite location" feature (especially since the big red button to connect to a random server rarely works). Aside from that, the protocol used is a bit dated (now that the service it's built on top of employs the faster "Lightway" protocol), and a number of services do not work with it–namely Netflix. BUT, on the whole, it's not a bad VPN service. It's cheap, it works most of the time... I just wish they'd update things to add favorite location and work on increasing speed. 🙏
43 people found this review helpful

Daniel Hall
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Downgrading to 1 star. Even after contacting support as recommended, everything is still broken. The application signs me out nearly every time I use it, and I have to 2fa, on top of it not running in the background. I guess you get what you pay for. I would rather pay $10 a month for something reliable, than have to deal with the bugs in this application. Subscription cancelled, along with all my other namecheap services. Done supporting a corporation that doesn't care about it's customers.
19 people found this review helpful
Namecheap, Inc
June 26, 2024
Hi Daniel my apologies for this experience, I am Mo FastVPN PM, please do reach us directly at fastvpnsupport@namecheap.com for our team to assist you better

Sami Khondakar
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It used to be good. Now it's garbage. Nothing works. Google search doesn't work. I have to disconnect everytime to use Google. My Android is 13. Everything is upto date. I contacted support they couldn't solve and one agent hung up on me, one agent took half an hour just to say to submit a ticket. Even tho they have a 30 day refund gauruntee they won't refund me. VERY DISAPPOINTED in this
6 people found this review helpful
Namecheap, Inc
September 13, 2023
Hi Sami, Mo FastVPN PM here, we are sorry to hear that, please update your Android to the latest 4.0.0 and confirm if you are experiencing this again.