Northwell Health

Northwell Developer

About this app

Use our Northwell Health App to easily schedule and manage appointments—as well as pay bills, find doctors, access medical records and get directions. Simply download the app and create an account to get started.

Features include:

Create your profile and personalize your experience
• Tell us about yourself
• Update and view Northwell patient and insurance information
• Manage account settings and preferences
• Access FollowMyHealth® to view your medical records

Plan care with doctor profiles, reviews, insurance info and more
• Search for top doctors and facilities near you
• Read reviews from actual Northwell patients
• Get info on accepted insurance plans
• Find hours, locations and directions

Book and manage appointments on the go
• Schedule new appointments—for the times and locations you prefer
• Reschedule and cancel appointments
• View past and upcoming visits

Make payments in Northwell’s secure payment portal
• View and pay bills
• See payment history
• Find financial assistance
• Save a card on file for future use


Share your feedback
• Rate our app
• Leave comments and suggestions
• Share your great ideas
• Help us make the Northwell Health App even better for you

Ratings and reviews

The doctors on the app and the service are great, but this app really needs an overhaul. Every time you turn around, it's freezing, not loading up, or takes forever to connect. You have to uninstaller to re install. Please fix this problem, make you not want to use the app at all it's outdated (please).

Wasn't able to successfully launch a telehealth visit from the app or the weblink my provider sent. The link they sent took me to an online appointment dashboard that didn't display any appointments even though I had one scheduled. The mobile app did show the appointment, but when I clicked on the link to launch it wouldn't open properly in the browser. First it tried to launch in the Samsung browser, which had been set as the default. It said that browser wasn't supported so I should open in Chrome, but when I tried to do so it prompted me to log in again and then told me my username/pw were wrong. I tried changing Chrome to the default browser so it would open directly, but I ran into the same problem: it prompted un/pw then rejected them. When I tried to follow the reset pw link, it told me I didn't have an account registered with that email address (but I'd successfully signed in with it on both the web version and the app a few minutes prior). In the end I had to reschedule the appt as an office visit. Would appreciate someone looking into this to save others the hassle. Thanks.

Fingerprint is approved by device, get green check mark but so still asks for id and password. Put correct values in and doesn't accept.

What's new

Thank you for choosing the Northwell Health app! As always, we are busy behind the scenes making the technical tweaks that keep the app running smoothly. This release includes bug fixes, feature and design enhancements, and other updates that will make your app experience more intuitive.