
Christopher Robins
Not much to this app, but given it's just a connective app for a specific smart plug, not a lot is needed. For a while, however, some firmware issues persisted between the app and the smart plug that would result in the smart plug turning off unprompted and unconnected to timed events. We would come home and discover that the fridge was off for no apparent reason (The smart plug was used with the fridge). The issue hasn't cropped up in the last few months but keep an eye on your own unit.
13 people found this review helpful
Hey Christopher. Thanks for taking the time to share your experience with the OhmPlug! My best suggestion would be to check the OhmPlugs Wi-Fi signal strength in the OhmPlug app under Device Information. I also recommend setting the Default State to On under Device Settings. I hope this helps!

Jon Levin
It's never proven it's value. Two fridges shut off for an hour when demand is high and rarely points earned or savings. Our fridge can keep food cold for a long time so it's not an issue being turned off. However, when it's hottest out demand is high, when demand is highest I'm not sure I want power out on fridge. Have tried for months, want to know how to return. The application is very basic too. The about us wouldn't scroll on my phone. I had hoped to support greening our climate.
1 person found this review helpful
OhmConnect
1 September 2023
Hey Jon. Thank you for sharing your feedback on the OhmPlug. I would encourage you to reach out to our Customer Experience team at ohmplug@ohmconnect.com and we'll be able to assist you further!

Becky Kirchner
I've had the plug installed for just over a month, and whenever I open the app, I see "Offline - no internet connection" OR "Offline - no Bluetooth ". The only way to fix the issue is to unplug, delete the wifi, and reinstall. It would be helpful if developers added a notification when the plug is offline, as well as a simple fix for reconnecting to wifi.
4 people found this review helpful
OhmConnect
22 February 2024
Hi Becky. We continue to evolve the OhmPlug experience based on insights from our members and this information is helpful context. Feel free to email us at ohmplug@ohmconnect.com and we’d love to hear more detailed feedback you may have. Have a fantastic day!