
Navin Naidu
Dear Team, I’ve been using the OneLap device for 2.5 years and I’m extremely disappointed. The app updates haven’t improved accuracy — the battery often shows 100% even when it's at 50%, and real-time tracking is delayed by a day at times. The device also turns off automatically despite being fully charged, and customer service has been unhelpful. Due to these ongoing issues, I cannot recommend this product.
onelap.in
October 13, 2025
Hi Navin Naidu,
I would like to apologize for the inconvenience. We can fix your issues and can work on the feedback you have provided.
Can you please share the ticket number or registered number or contact number
So that I can contact you for fixing the issue.
You can also contact me at 8860635858
Regards
Sagar
User experienc

Aneesh Chowdhury
Decent product gets the job done. some improvements are possible. Bought during the Amazon sale. It has Starvis 1 sensor not 2. over all in 80% of the situations number plates are readable. App is also good. some times takes long time to connect or format SD card. As it's only 25FPS, the audio is not properly recorded in sync with Video. Video footage is OK. would have been best if Starvis 2 would have been there. i suggest to give some OTA update with good color scheme changes and night vision

SATYAM SHIBAM SUNDARAM Behera
gps location is accuracy percentage is okay. but most concerning is lack of on e important feature in Playback of previous Trip. in Playback of previous Trip, we can check only route,, and time on time bar only. there is no indication of speed and time on vehicle icon. so playback cannot be used to see instant speed record. other gps like blackduck or wheelseye, Playback gives more information.
onelap.in
September 24, 2025
Hi SATYAM SHIBAM SUNDARAM Behera,
I would like to apologize for the inconvenience. We can fix your issues and can work on the feedback you have provided.
Can you please share the ticket number or registered number or contact number
So that I can contact you for fixing the issue.
You can also contact me at 8860635858
Regards
Sagar
User experienc