
Roeland Van Passel
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App nor charge points working correctly. Unbelievable user unfriendly system. Complicated to create an account, the 2 step verification does not work, when finally after 30 minutes hassle confirming to charge, there is no charge even if confirmed by app. Furthermore you need to charge the account with a certain amount of money first, no way ti pay just the use. Before you can recharge you first need to pay the difference witout being able to recharge. No response from service desk.
Pod Point Ltd
7 de agosto de 2025
Hey Roeland sorry to hear you found the account set up complicated & that you didn't get a hold of our Customer Service team.We'll take this onboard for future development.
If you come back to Pod Point, make sure you download our latest version 4.0.0. We've made some chunky tech upgrades which should make the 2-step-verification hassle free!