RideControl App

GIANT MANUFACTURING CO., LTD.

About this app

The Giant RideControl app opens up the world of connectivity for your Giant E-Bike. The app allows you to connect your phone with your E-Bike, giving you the ability to keep your E-Bike up to date, to customize your motor setting and use your E-Bike display for navigation.

E-Bike customization
The Giant RideControl app lets you customize the motor settings the get the most out of your rides. Match the motor settings to your riding style. You can choose for more power and aggressive performance for a quick blast. Or turn it down a notch to make it more efficient for your long and epic adventures.

Navigation
Use the RideControl app for turn-by-turn navigation specifically designed for the bike. If your E-Bike is equipped with a compatible RideControl EVO display you can synchronize turn by turn navigation to your display, so there is no need to keep your phone at hand.

Record your Rides
Record your rides in detail and share it with your friends. You can choose to synchronize all rides with Strava or manually upload to social media.

Ratings and reviews

EVERY single time (yes, I don't ride very often) I connect it forces to update firmware on the bike computer, sometimes twice! And it does not allow to use it until you update! Useless. When I connect I want to ride now, and not wait 10 min every time for updates to finish. I must be able to postpone update. Folks, have you ever heard of backward compatibility? Hire good developers. If you have NBC changes so often, your SW design is garbage.

Tried to use the app again after giving up on it a couple of years ago. It had forgotten my account details so I created a new account, but now I'm stuck in a loop of getting to the logon page on the app, being redirected to a website to sign in and then directed back to the app logon page. RUBBISH! I basically can't connect to my EXPENSIVE bike at all.

App hasn't worked for at least 6 months. Even after most recent update does not work. Now requires login to do anything and it won't login. Opens web page in chrome browser, enter credentials, says sign in successfull, then goes back to the login screen in the app. Completely unusable now. I will never buy anything from Giant ever again. This bike has been nothing but problems. It tells you something about a company with so many bad reviews and no updates

What’s new

Exciting update!
Bike owner registration is now available—easily register your eBike and upload proof of purchase in the app. Once registered, unlock key features like eLock and Apple Find My (with the new HMI system). This update supports SyncDrive Pro 3, Pro 2, Sport 2, Pro 2 Mg, Core, and Core 3. Also adds speed limit setting for Vida E+ and Cito E+. More features coming soon!
In this update, we also fixed several issues.