Stanbic IBTC Mobile Nigeria

Stanbic IBTC

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About this app

It’s not an app, it’s a champ!

Introducing the new Stanbic IBTC mobile app - #APPyness 2.0. A super app with 6 modules -My Bank, Mutual Funds, Pensions, @ease wallet, Insurance and Stocks.

The Stanbic IBTC super app is a true all-rounder. #APPyness 2.0 empowers you to do the following:
• Bank as quick as you speak. with Voice Banking.
• Defend your treasures with the new Insurance module.
• Trade like a legend with the new Stocks module.
• Invest like a hero with the Mutual Funds module.
• Enjoy Easy Banking with the electronic wallet - @ease.
• Rescue tomorrow with the Pensions module.
You do not have to be a customer of Stanbic IBTC to access and experience the new mobile app, you can open an instant account or an @ease wallet with the mobile app in minutes!
Already a customer and forgot your password? Not to worry! The new and easy ‘forgot password’ feature will get you going in no time.
What are you waiting for? Download the new Stanbic IBTC mobile app to activate power in your palms!

Ratings and reviews

The app has had an issue for the last few updates, in the "Select Bank" menu when one wants to make transfers. Selecting "Other Banks" makes the app freeze for a couple of minutes. After that, tapping the search bar causes another freeze. Then after typing the bank to search for, it takes another couple of minutes to find that bank. Also, make the 3 banks above "Other Banks" be the most frequently used banks by the user, or the most popular banks, instead of having to search everytime.

I used this app for a while, and then just like that it no longer opens. I wrote a email to customer service about the problem. They asked for any errors codes, of which there none. The app tries to open and then failing in the attempt, I am returned to my phone's home screen. I have uninstalled and reinstalled, still experiencing the same problem.

This is a very useless app. After the upgrade this app no longer works on my tablet and cannot be upgraded since it is no longer supported. I have installed on my phone but cannot get the OTP to unlink the table but it takes about 20 mins for the OTP to be delivered and by then it times out. Have also tried to login online through the browser same issue now close to 3 days and cannot access my account. Called customer and no feedback or resolution. This is very unreliable!!!

What's new

What’s new?

Optimisation of application features to enhance performance and efficiency which includes
• Biometric verification Number (BVN) and National Identity Number (NIN) update
• Instant transfer from credit card account
• Customer contact center phone number update