TRUE MANAGER™ AIR

2.3
763 reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

With the TRUE MANAGER™ AIR Mobile App, TRUE METRIX® AIR Blood Glucose Meter with Bluetooth Smart technology, and certain mobile devices, you can track data to get valuable insights that link daily activity with your glucose results from the meter’s memory. Easy-to-read charts, graphs and customizable notes make understanding data actionable. Also, share data with healthcare providers, friends, and family to help manage diabetes.

Features:
o Simple to navigate logbook shows date, time, blood glucose results and event tags from meter’s memory
o Additional event tags may be added to results in addition to personal notes
o Each blood glucose result is color coded to indicate if you are within acceptable range. You may customize the ranges given to you by your healthcare professional or use the default settings, which are the established 2015 American Diabetes Association guideline target ranges (mg/dL):
YELLOW = Above Normal >130
GREEN = Normal 80-130
RED = Hypoglycemic <70
NOTE: A DOCTOR OR HEALTHCARE PROFESSIONAL DETERMINES HOW OFTEN TO TEST AND WHAT THE TARGET RANGES ARE FOR YOUR BLOOD GLUCOSE RESULTS.

o Six Reports provide total insights:
 Average Report - View 7, 14, 30, 60, 90 and 120 day averages to review general trending and spot areas for improvement.
 Conformance Report - This report displays pre- and post- meal glucose results in a pie chart format. Each pie chart is divided into color coded sections identifying the percentage of glucose results that are above, within or below targeted ranges for each testing time.
 Glucose Trend Report - This graph can be customized by target range, date, and time to reveal patterns and to quickly identify glucose results that are too low or too high.
 Logbook Report - Review all glucose results, including control solution results, over a specific time period in chronological order.
 Modal Day/Week Report - View all results in specific time blocks per day or week. Color coded for easy review of glucose results within, above or below customized target ranges.
Summary Report – An excellent overview of glucose test results and trends in 1 easy-to-read document. (Only available with the Android App)
o Share data via PDF through email with healthcare providers, friends, and family
o Help screens are available on most pages, if assistance is needed.

COMPATIBLE DEVICES:

The TRUE MANAGER AIR App and related Software are only compatible with certain devices and certain operating systems. For a list of compatible mobile devices and operating systems go to: www.trividiahealth.com/truemanagerair. If you do not have a compatible device and/or operating system, you will not be able to use the TRUE MANAGER AIR App.
Important Information:
• TRUE MANAGER AIR App is not for diagnostic use.
• NEVER change your treatment plan without consulting a Doctor or Healthcare Professional.
• TRUE MANAGER AIR App is for use only with specified, supported mobile devices. Go to www.trividiahealth.com/truemanagerair for a list of compatible mobile devices.
• This product is intended for single-patient use to support better diabetes management without providing specific treatment or treatment suggestions.
• Refer to the TRUE METRIX® AIR Blood Glucose System Owner’s Booklet for pairing instructions.
Updated on
Jul 31, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.2
751 reviews
chris ashton
May 1, 2021
Totally useless, despite my phone telling me that it is paired, the app says it can't find a meter, even in close proximity. I have managed to get it to work by switching Bluetooth off on the phone, then opening the app & then allowing the app to turn on Bluetooth. This worked a couple of times but it's back to not finding the device. Totally unreliable, useless app. I'll just stick with a 📊 in office from now on.
17 people found this review helpful
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Trividia Health, Inc
April 21, 2021
Thank you for your feedback. Please contact us at 1-800-803-6025. Customer Care will be able to provide you with further assistance. Please refer to case number: 80221
richard d
May 5, 2023
Connection problems. When the meter does connect then it's great but it is so infuriating that it won't connect every time. Says connected but WONT DOWNLOAD ANYTHING. This has been like thus from day one I have Samsung A70 upto date. Should have go e foe the USB cable one. With research I have found out why it won't connect and now works perfectly now. All you need to do is put on. Wifi Bluetooth Location services mobile data. Switch off meter. Start the app on phone sw on meter and will work
Did you find this helpful?
Trividia Health, Inc
April 20, 2023
Thank you for your feedback. Please contact us at 1-800-803-6025 if you have any questions. Customer Care will be able to provide you with further assistance. Please refer to case: 135385
Mary Gavin
August 10, 2025
Refuses to connect to the meter. Does not allow for SD card storage of data ie... logbook; no desktop platform; not user friendly at all. Fix the app and make a desktop platform, don't reply to my comment with false platitudes and offers of help. I am quite tech savvy and this app is awful. No I will not buy a new phone to make the app work either.
4 people found this review helpful
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Trividia Health, Inc
August 11, 2025
Thank you for your feedback. The true manager air app does not work with desk Platform. To determine what is the issue with connecting the meter and the true manager air, we will need to troubleshoot. Please contact us at 1-800-803-6025 . Customer Care will be able to provide you with further assistance. Please refer to case:180397

App support

Phone number
+18008036025
About the developer
Trividia Health, Inc.
customercare-appsupport@trividiahealth.com
2400 NW 55TH Ct Fort Lauderdale, FL 33309-2672 United States
+1 954-677-4400