
Lulu
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This app is a perfect example of fraudulent misrepresentation. It does not work the way described. I had my meter running for 36 consecutive days and reached out via myriads of email. Was told they manually credited me, but they didn't. The meter now isn't working properly and keeps reverting back to 3 days. Customer support is nonexistent.
19 people found this review helpful

L West
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Usually quick to respond to issues - update: I can't believe this was my last review. since then, I have been unable to get a response to an issue with a pending payment. I can't recall having a problem with a payment before. the meter issue I had about a month ago, took multiple requests before I got a response. this app is so up and down with it's Customer Service and IT issues. about done. Now I have a second payment pending. Do they not have any money?
15 people found this review helpful

Caleb Tando
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Update to my last review, currently since last year, around August this app has been terrible. From my meter resetting to 2 days every day, to unresponsive support, this app has gone downhill badly. I've used this app since the beta and support has become almost useless, I've contacted them half a dozen times, they promised to compensate me for what I'm owed and they never do. Contact them again and the cycle repeats over and over again, it's honestly ridiculous.
6 people found this review helpful
Dear SRHM,
Thanks so much for your feedback. We appreciate you staying engaged with us throughout the process; your feedback helped to guide us toward the new features we've rolled out. We're glad you enjoyed the new self-cashout experience, and we look forward to your participation in Telephia going forward.
Best,
Telephia Management