UPMC AnywhereCare

UPMC Enterprises

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About this app

Because symptoms can strike anytime, UPMC AnywhereCare offers quick 24/7 virtual video visits with a diagnosis and care plan that fit in your schedule. Whether you’re at home, at work, traveling or it’s the middle of the night, UPMC AnywhereCare offers patients with non-emergency symptoms quality care online quickly. No germ filled waiting rooms, traffic or parking hassles. Connect with an online healthcare professional in an affordable, convenient and secure way using your smartphone or tablet. If needed, prescriptions can be sent directly to your pharmacy. Download the free UPMC AnywhereCare app and have round-the-clock access to a medical professional at your fingertips.

The following are examples of some of the conditions that can be treated via UPMC AnywhereCare:
• Bronchitis and cough
• Cold and flu symptoms
• Diarrhea
• Pink eye
• Rash
• Seasonal allergies
• Sinus infection
• Tick bites
• Urinary tract infection
• Vaginal yeast infection
• General medical advice

Your information is kept private and your connection is secure and HIPPA compliant. If you think you are experiencing life-threating symptoms, call 911 or seek immediate medical attention. You must be over the age of 18 to use UPMC AnywhereCare for yourself or a minor 3 years or older.

Ratings and reviews

Horrible experience! I tried to reconnect various times. I was even connected and they were trying to reconnect as well. That's how they cancelled my visit two times according to the message on the screen. My cell phone, wifi, and the app is up to date. Lack of professionalism. They should have called me. At the end, I tried to reconnect and I saw a message asking me to enter a payment method so they can transfer to a more qualified assistant. Better to go a UPMC clinic.

I think this app needs some work. There's some logical issues where like if you answer "no" to being allergic to meds it still takes you to a screen to list out the meds you are allergic to. So why ask? The formatting on the insurance plan number is also wonky. My number was the same but they put a dash at the end between the last two digits. This was preventing me from submitting. I took the dash out and it was fine but most people probably won't think of that. It's also just very glitchy.

I am a huge fan of this app and the program the insurance has set up. It has been so helpful to me and my family. Having chronic problems and being able to be seen when I'm having a flare and not needing to go to the ER on the weekend or late nights is very relieving. My only issue is connectivity and that is a problem with my wifi. It does need a solid connection.

What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed