VXT

VXT

About this app

VXT is the leading cloud-based VoIP phone system for professionals. It automatically saves notes from calls and SMS to your CRM, thereby saving time, mitigating risk, and increasing revenue.

Boost your team's productivity by relieving them of the burden of manual work. With VXT, you can save each professional up to one hour per day on phone call admin, giving them more time to focus on valuable work.

VXT's call recording and transcription feature makes it easy to record important calls. VXT can automatically transcribe your call recordings, and suggests a relevant contact to save it to, making it easy to review specific parts of the conversation at a later date.

Recording your calls can be a great tool to mitigate risk and make resolving client disputes easier. You can switch on enforcement settings for your organisation to ensure calls are always recorded and transcribed.

VXT syncs your contacts from your CRM and displays names and notes against caller IDs so you know who's calling when you answer the phone. With instant access to the caller's name and information, you never have to ask "John, who?" ever again. With contacts available in VXT you can search by name in the app when you want to make a call.

Providing great support to clients is a number one priority for VXT. This includes a dedicated account manager and a personalized onboarding process so you are prepared from day one. Get support anytime, anywhere - local, video, email, or phone - we've got you covered.

Take calls from anywhere using our mobile or desktop applications. Our integrations work on both!

For more information on features like advanced call routing, toll-free or international numbers, time tracking, and team chat, please contact our team.

Ratings and reviews

I appreciate the fact that this software integrates with MyCase, but that is about the only good thing I can say about it. It is horrible from a basic functionality standpoint. There is no way to search for anything other than your contacts. You can't search messages or calls. There is significant delay in the phone calls. The app runs terribly on Samsung phones - currently I can't even compose a text message to a new number. And we get more spam calls than we did before.

Don't usually do reviews but felt the need to rate this app. Had a hiccup setting it up, but support got back to me twice and I now have it up and running. And what a gem of an app it is. Saves me so much time, and frustration. I get around 30 calls per day, sometimes I'm driving or working and can't get to the phone so being able to quickly go through my voicemail is fantastic! Would be nice if I could select more than one message at a time to delete them but that's a small thing. Good work!

Unfortunately as others have said, this works great when it does, then one day it'll stop and you'll have no idea why you're not getting voicemails anymore. Their support tried to blame it on my call forwarding settings and then my carrier. I sent them an audio recording of their own voice actor telling my callers they can't leave a message, and they stopped responding to my emails (but haven't fixed it and will keep charging me). Stay away.

What’s new

This update includes bug fixes and performance improvements