Has crashed 300 times in a week & I've sent required reports but they Never, ever respond! This is Customer Service? Drives Me CRAZY. Also, what modern tech app makes you find a public library, sign in to the PC and edit your contact list? Answer: YouMail. Theres no way u can edit your contacts in the app thats made specifically for cellphones. I don't hv a PC cause I do everything on a Galaxy Note 3. It's 2015 of the 21st century, don't you think YouMail would have an app that could be edited in the phone?
Service has gotten lots better, but the app could use a refresh I've been a Youmail user for years. The service was hit and miss at the beginning of my use period, but over the last 2 years, it's become extremely solid. The app works well enough, but could really use a visual and functional refresh. The UI is pretty dated, and I'm definitely not a fan of the way it delivers notifications to the notification center - it shows a low res icon with nothing indicating who the message is from, when it was received, nothing. Just the Youmail icon and nothing else.
Reevaluation In a review I wrote the other day, I gave Youmail a 1 star rating. I had problems after an update. The following day, Youmail wrote back to me. Awesome to respond! Even better, they put out a new update that fixed all my issues! Unbelievable support! 100 stars for Youmail!
Notification issues I'm a long-time user/fan with a generally favorable experience. But since the notification update (several months ago), I've had incorrect notifications. I'll receive a voicemail and the app properly adds a notification to the pull down notification area. But when I tap the notification, it brings up a random old message and autoplays that instead. If I back out of the message screen, the new message sits at the top, unread. Please fix to get your 4 stars back!
(Update)Small bug... THE PROBLEM IS STILL ON-GOING. Every time the app open as a recent task(Like, if I listen to a message, then go straight to my phone's home screen) the app causes my phone to be put on vibrate!! I can't even adjust it with the volume buttons. I literally have to close the YouMail task to regain control of my volume. Please fix this!!!
Not working like it should It does say the correct name of the person if it says the name at all. It won't delete old voice messages.
Numerous bug fixes and enhancements.