Oz Ozzie
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The apps user journey is not the best. Login needs a mob num but doesnt say drop the 0 to login, the app is very slow showing voda logo more than the data, you resolve a data breach the app shuts down, data breach data doesn't always show exactly what PII was found, antivirus scanning needs perms for the app to delete anything but no quarantine settings and how much is posted to the cloud for scanning? Not a good, Lookout & sophos x are both free and more configurable. More UAT testing needed.
1 person found this review helpful
Kostas Papadovasilakis
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The devices in wifi or lan network don't get detected. I don't know if it works if you have Vodafone mobile number but with home router and wifi network it doesn't work. Yes I am connected to the same network. Edit: You don't specify that I have to be Vodafone customer for mobile. I have home connection Vodafone. I wanted it to work for wifi and lan. However I change from 1 to 3 stars because of your explanation.
Hey Kostas, Apologies for any confusion, but Secure Net is only designed to cover you when connected to our mobile network. It doesn't cover your home broadband or WiFi connections. Edit: Yes, you will need to be a Vodafone mobile customer to take advantage of Secure Net. Thanks, The Vodafone Social Media team
Gary Dark
Keeps sending me "urgent" notifications about data breaches. But when I log in they are from years ago, and don't actually tell me what account has been breached, so is completely useless information. Unless they expect me to change every password for every online account I have every time...
8 people found this review helpful
Hi Gary, Thanks for reaching out. This can happen if you're using an out of date version of the app or operating system. Please try updating both. If you're still experiencing this, pop us a message via one of the below links & we'll take a look. Facebook: http://vodafone.uk/2Fpnah2 X: vodafone.uk/3LXh2xl Thanks, The Vodafone Social Media Team