
Petal Quamina
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So far, this app hasn't been working well for me at all. 1st transaction wouldn't go through and I had to go into moneygram to get it fixed. 2nd transaction on hold for whatever reason and I had to physically come into moneygram again to get it situated. Been waiting over an hour now with them trying to fix it. Best I just collect in cash in person. Also the messages in blue disappear too quickly. Maybe there should be a place to view them properly.

Shaun-Paul L
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Updated - App is smoothe and seamless once its approved and you verify your details over the phone on first use. Original - I signed up, and the app only shows my profile. I had to go dig about to discover that, it was a result of pending approval. It would be nice if you could have a Prominent notice saying "Pending Approval". I almost ditched this app before even getting started. May review again when I get actual access. So far, i'm annoyed.
Massy Remittance Digital
August 19, 2025
Hello Shaun-Paul, thank you for sharing your experience. We understand the frustration. Your profile shows limited access while under review, and the email you received includes the “Pending Approval” details. We’ll work on making this clearer in the app to improve the sign-up process.

gillian sandy
My transaction was easy and hassle free,the process was quick and easy to follow. I am very satisfied with the app.
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