
Amber Leland
when I signed up, I purchased a subscription that led me to believe it was $15 for a 15 week training plan. 4 weeks later, I was charged a $40 renewal fee. Very misleading on the app costs!!! also, can't advance training until you run through timers, so you can't learn anything new. do not recommend.
2 people found this review helpful
Hi Amber! We're sorry to hear that the subscription renewal was unexpected for you. Please note that we always provide a clear warning about the subscription renewal on the purchase screen. Please get in touch with us at support@woofz.com with the subject line "Woofz.Review", and we'll provide you with the instructions you need.

Ryan Walsh
horrible experience. everything the offer you can find anywhere. The first issue was how it started at $15 a month and then at 28 days you get charged $40. I used the app for maybe 4 days and found it annoying so since I didn't select auto renewal I thought I would let it run out. My lose right? Then when I got charged again and the transaction is pending they say in the assistant that I could get a refund and after offering transaction id, they tell me pretty much it's my fault.
26 people found this review helpful
Hello Ryan! We’re truly sorry to hear about your experience and understand how frustrating this must be. Our team is already working on resolving this issue. Please check your inbox and spam folder for our response.

edytak13
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Beware! Subscriptions scam! Got a 3 month trial plan for a discounted price and then got charged another 59.99 without any notification whatsoever! They do not refund anything as you sign away any rights when you accept T&C's! Ridiculous, there's better dog training apps out there with actual customer service. Thieves and nothing else, wish I read the reviews before I tried this!
14 people found this review helpful
Hi! We're truly sorry to hear about your experience and understand how frustrating this must be. Subscriptions are set to automatically renew until canceled, as mentioned during the purchase process. Please reach out to us at support@woofz.com with the subject line "Woofz.Review." We'll prioritize your request and find a solution.