crm4 - Software Call Center

crm4

Mayelana nalolu hlelo lokusebenza

ICrim4 yisoftware enikezelwe ekuphathweni kwezikhungo zezingcingo eziphumayo nakuzo zonke lezo zinto ezidinga ukwenza ivolumu ethile yamakholi aphumayo.

Ungahlela imisebenzi yansuku zonke yesikhungo sakho sokuxhumana ngokuhlaziya ngesikhathi sangempela izibalo, ukuphathwa kwama-aphoyintimenti, imikhankaso kanye nemiphumela yezivumelwano ngendlela elula futhi esheshayo. Ngokusebenzisa i-interface enembile, u-opharetha angafeza imisebenzi yokuthengisa ngocingo nokuthungatha ngisho esekhaya, okwandisa umkhiqizo ngohlelo lwethu lokusebenza.

Shayela uhlu lwamagama ngamandla agcwele wokudayela kwethu kokuqagela ngokumane uxhuma ama-headphone kudivayisi yakho yeselula.

Ungahlela umsebenzi wethimba lakho ngokuguquguquka okukhulu ngoba i-crm4 yenzelwe ukusebenza ngokuhlakanipha nokusebenza ngocingo. Ngohlelo lokusebenza lwe-crm4 unazo zonke izici ozisebenzisayo kusuka kudeskithophu, noma kusuka kuselula.

Awunayo imikhawulo yokubhalisela izihlalo namalayisense, ukhokha kuphela lokho okusebenzisayo: Ithrafikhi yeVoIP.

Ngohlelo lokusebenza lwe-crm4 unga:
• Qalisa izingcingo kokokudayila okubikezelayo
• Dala imiyalezo eyenziwe ngokwezifiso ye-IVR ye-crm4bot
• Qala izingcingo ezizenzakalelayo nge-crm4 bot
• Ngenisa uhlu, dala imikhankaso, ugcine izibalo, sebenzisa izihlungi nayo yonke imisebenzi etholakala kwideskithophu
• Isikhombimsebenzisi esibekelwe wonke amalungu ethimba lakho: abaholi beqembu, opharetha, abenzeli, ihhovisi elingemuva

I-CRM4 ikusiza ukuthi uwine ukuhola okusha futhi uphathe oxhumana nabo ohlelweni oluthembekile nolungenziwa ngezifiso.
Izame manje!