plug - Shop Tech

CommSell

About this app

plug is your connection to the latest iPhones and more

Our mission is to take pre owned devices and turn them into certified refurbished devices. Tap into the plug family, anytime, anywhere, and all in one spot — the plug app.

Get instant updates, track your orders, find any item in stock, and get inspired by our users all over the world!

With the new plug app, you will be able to do the following:

1. Choose directly from plugs inventory, which includes the best prices.
2. Access customer care: Order tracking and after-sales support.
3. Receive notifications and updates on exclusive deals
4. Receive updates on what is going on at Plug and how we are helping the environment
We have the best deals on pre owned devices.

- All devices are fully tested, work perfectly and are backed with a 1-year warranty
- Installment payments available with Klarna
- Free 2 Day shipping and you can track your package directly in the app
- 30-day hassle-free return policy

Ratings and reviews

I tried placing an order and it cancelled it a few minutes late after. After contacting them, they informed me that I was flagged for potential fraud and to replace the order again. So I did and the exact same thing. When I sent an email for both orders. It was the exact same copy pasted email. Now I'm out $400 (until they refund my money) and they have been no help. I've given up on buying from them.

Bought a phone and used it for 3 weeks, and one day, it just went blank. I returned it, hoping I'd get assistance with a refund or another phone, I was told NO. When I asked for my phone back, since I paid for it, they kept it and told me I couldn't have it back. Even when I told them I'll pay for its shipping cost, it was still impossible. So I really don't recommend it, especially if you're international and not in the US, in case you encounter the same problem.

worse customer service ever, you enquire about a problem they send you a programmed reply, I made a purchase some time ago, 2 phones , they cancelled the orders for some reason, they told me the refund was sent to my account till this day I haven't got my refunds back which were about R13000+, before you even make a purchase I'd advise you to look elsewhere.