WhatsApp Business

WhatsApp LLC

In-app purchases

About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

---------------------------------------------------------
We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


[e-mail]


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
---------------------------------------------------------

Terms of Service: https://www.whatsapp.com/legal/terms-of-service

Learn more about messaging privately: https://www.whatsapp.com/privacy

Learn more about WhatsApp safety: https://www.whatsapp.com/security

Ratings and reviews

I love the App but I was very dissappointed when my history was just wiped clean on 3 occasions, then backed up to a week before. The problem is my catalogue can't be backed up, it was so much work setting it up. I'm now very sceptical setting my catalogue up again. That is extememly disappointing as it's so convenient to send it to your customers

Can say the awesome app to use for any kind of work. But, hope one thing can be changed in whatsapp and that is when we tap on "three dots" "option panel" opens and in that the last option is always that "more options". Why doesn't it can be replaced with just "an arrow sign: in "a circle" and beside that it should be written there "more options". And, when we tap on that arrow the panel becomes little longer downwords and other more options could be used and panel will be same

It's a great app for business,I like the idea of status boosting, great for business I must recommend. But my reservations are thus: First, when a chat is archived, they should stay in a different section and not pop up when there is any message from that chat. Secondly, I should choose to save a photo if I open it, it should not be saved automatically. Thank you.

What's new

• You can now add notes about your customers directly on WhatsApp. Open a chat with the customer, tap on their name, and tap ‘Add customer notes’ to get started.
• You can now create and send Events in groups. Tap the ‘+’ button and select ‘Event’ to get started.


These features will roll out over the coming weeks.