
Le Rat Prince
Fix the bugs and glitches, i can't put money in the app. In the top-up, it doesn't allow me to select the expiration month & year of my card and i can't complete the purchase. Has there been a data breach? Cause im not the only one with this problem. The Q bot can't answer my query and im still waiting to talk to a real person. GGGGG. Good God Girl Get a Grip.
4 people found this review helpful

Amit Erez
Bad application without clear logic. When you top up money you find that some of it had magically disappear before you purchase a bundle and later you realize that. In addition when you top up and you choose to pay a fixed amount of money (say you want a bundle that cost 7.5 Euro for example) you must pay multiplesvof 5 Euro, which means that you can never use all the money you invested. In my opinion this is no less than theft of money. There is no user guide and the support doesn't answer you.
27 people found this review helpful

Yiannis K.
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The app stopped working. Restarting the device, uninstalling the app etc. didn't help. No method of logging in works. Reseting the password process fails too. All fail to make login work. Looks like during some account transfer from the database of one company to the other my username has changed to a random one. My settings were reset too. Logging in on the web platform and doing some changes to my contacts, (used the same as previously really) allowed me to login on the mobile app too.
7 people found this review helpful
NOVA TELECOMMUNICATIONS & MEDIA SINGLE MEMBER S.A.
June 4, 2024
Ευχαριστούμε για το σχόλιο σου! Για να διερευνήσουμε το ζήτημα που αντιμετωπίζεις, μπες στο παρακάτω σύνδεσμο και επίλεξε "Άρχισε μια συνομιλία". https://nova.gr/eksipiretisi-pelatwn/epikoinonia