MyMediclinic 24x7

2.2
280 reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

With the MyMediclinic 24x7 app, you can now schedule an in-person, video or phone cosultation with your preferred Mediclinic doctors and manage all of your medical appointments at the touch of a button. Download the Mediclinic 24x7 app now.

Features:
- View profiles of all Mediclinic Doctors
- Search and discover your prefferd doctor based on name, speciality clinic or hospital
- Further filter your doctor based on language spoken, insurance coverage and gender
- Book a real time appointment 24x7 at facility, over a call or through a video consultation
- Manage your appointment ie. Reschedule & cancel anytime
- Be notified if your doctor has an earlier availability
- Upload all necessary identity and insurance documents
- Book and manage appointments for your friends and family members

For app support, please call 800 2022 or email mymediclinic24x7@mediclinic.ae
Updated on
4 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Audio and 4 others
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
278 reviews
Natasha Thomas
26 March 2024
Too many bugs in the app. It's listed my child as the account owner after the last update and doesn't allow me to fix that as the keyboard never pops up. It sends notifications for earlier appointments, but when you click to book, it asks you to sign in with the phone number but never sends the OTP to it. This is in spite of already being signed in on the app!
5 people found this review helpful
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Mediclinic Middle East
29 March 2024
Hi Natasha, The new app release, 2.2.1, addresses bugs reported. Please download the new version. For a fix to the account ownership issue, call 800 2022 or email reviews@mediclinic.ae with contact details. Thanks for your patience.
Try it
7 April 2024
The app freezes a lot, close by itself ver. 2.2.1. After updating to last ver 2.2.2, it did not recognize the password. I had to reset it (it accepted the same password "silly"). My medical reports and appointments are not updated, showing until 2022. The supporting team is not responding at all despite lots of calls and complaints. If you face a problem in your app, do not expect any support from them
3 people found this review helpful
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Mediclinic Middle East
8 May 2024
Thank you for your feedback. We strive to provide an efficient booking experience, and we regret that this was not the case for you. Could you please share more details about the difficulties you faced by emailing reviews@mediclinic.ae?
Ahmed Shaban
19 September 2022
Quite a useless application, strange unintuitive interface, a search that's divided into two parts that don't really work together and then leads to results where you can't book the doctor and you only have the option to call. This combined with their hotline with long waits that's unhelpful and they don't call you back. I'll just use another hospital.
13 people found this review helpful
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Mediclinic Middle East
22 September 2022
Hi Ahmed, We welcome all feedback to help us improve the service we provide, and we would very much like to get more information about the particular difficulties you are facing. We would like to get in touch with you; please can you send us your mobile number or email address to info@mediclinic.ae

What's new

What's included in our latest build:
- Update to fix a keyboard flickering issue observed in Android devices
- Our patients will now have the option to filter by preference of hospital/clinic
- Direct access to your mediclinic patient portal
- Update react native version to improve app performance