Digitales Amt

BM für Digitalisierung und Wirtschaftsstandort

About this app

The “Digital Office” offers Austrians online completion of official business and information about public administration in specific life situations. Digital office services will save you the trip to the office in the future.

The advantages of the digital office:
● Available 24/7
● Central contact point for digital government services
● No waiting times or travel times
● Official channels anytime and anywhere
● Digital mailbox for letters from authorities
● Secure management of your own data

How to use oesterreich.gv.at:
1. Download the “Digital Office” app for free.
2. Log in with your ID Austria. If you do not yet have an ID Austria, please follow the instructions within the app.
3. After successfully registering with your ID Austria, you can use all the advantages of the “Digital Office” without restrictions.

ID Austria is the further development of the cell phone signature. If you don't yet have an ID Austria, you can still log in with your mobile phone signature. You will automatically be guided through the necessary steps to convert your mobile phone signature in the app to an ID Austria.

Important functions:
● Find all online information about official services and public administration information at a glance.
● Use the cross-platform search (including RIS - legal information system, Data.gv.at, USP - corporate service portal) for all administrative topics.
● Complete selected official procedures conveniently online (e.g. applying for a voting card, registering, deregistering and changing your place of residence, digital Babypoint)
● Stay up to date with the latest news on the subject of digitalization
● Use the chatbot if you have any questions
● Use the secure login using ID Austria and keep track of your ID Austria usage history
● Receive your official letters digitally
● Use the PDF signature and sign your PDF documents digitally with ID Austria

Digital official services:
● Change residence
○ Registration, de-registration and re-registration of main and secondary residence (also for minor children if they are registered at the same main residence).
○ Receipt of confirmation of the report after the reporting process has been carried out.
● Digital Babypoint
○ Providing personalized checklists covering all relevant steps from pregnancy to birth and beyond.
○ Initial issuance of certificates for newborns (birth certificate, proof of citizenship, confirmation of registration)
● Remove your passport
○ Reminder service via email in good time before the document expires
○ Save an image of the passport
● Central cross-authority registration and forwarding to online administration services without having to log in again (e.g. FinanzOnline)
● Redirection to online administration services without having to log in again (e.g. FinanzOnline)
● Uniform online application for a voting card throughout Austria
● Document service for ordering extracts from the central civil status register

The app is constantly being developed and new features are added. Further information can be found at https://oesterreich.gv.at/u/app-digitales-amt

Ratings and reviews

Update X: Broken again, and again... Dead. Useless, for years. Update: Worked today.. let's see if this is persistent ;) Initial 1* review: Using it for years.. it never (!) worked instantly. Yesterday, I tried to log in.. Scanner takes a minute or so to check the QR and then fails ("An error orrcured"). No contact or help options, no forum, no alternative methods to log in.. a shame for every app developer (in terms of design and technology. I am a developer and too dumb to use it.

I would give 0 stars if I could. The fact that you need to use a fingerprint scanner for every single step of the app with no other alternative to log in is simply ridiculous. Maybe it would be acceptable if the app actually worked but it absolutely doesn't!!! The fingerprint is never recognized and you are left with an unusable app.

Great app in theory. Worked decently reliable, last update broke it and I cannot even open the app. Crashes on opening. This is an app that needs to be reliable. Also the calling from the browser on phones doesn't work, that means I cannot use it to sign on my phone at all, since it immediately jumps to the app and fails. No option for making a separately like on the desktop. Edit: update fixed the issue in 5 days, reliability and rigorous testing should still be part of such an essential app

What's new

Dieses Update enthält Fehlerbehebungen und Qualitätsverbesserungen.