4.8
4.29K reviews
100K+
Downloads
Content rating
Rated for 3+
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About this app

myTWC is the health platform built around you. Manage medications, order prescriptions, shop online and earn rewards in the myTWC App or by visiting us online at https://terrywhitechemmart.com.au/join/my-twc

myTWC makes it easy to:

* Stay connected with your local TerryWhite Chemmart pharmacy
* Organise and keep track of your family's health needs
* Order and manage multiple medications
* Shop online
* Earn rewards
* Hear about new Pharmacist services

MANAGE YOUR MEDICATIONS
myTWC helps you manage all your medications, track your supply and notify you when to order your script refill, all in one convenient place.

BUILT FOR YOU
When it comes to health, we're all unique - which is why myTWC is designed to provide a fully personalised experience.

SHOP ONLINE
Whether it's medications, cosmetics, or personal care, you can shop for it quickly and easily through myTWC.

REWARDS PLUS
When you sign up for myTWC, you also become a Rewards Plus member. This means you can earn points on in-store or online purchases and access exclusive member benefits.
Updated on
30 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
4.22K reviews
xXx Siobhain xXx
15 August 2023
I never had a problem with the previous app. I take many prescriptions and was able to manage them all in one convenient place and easily communicate with the pharmacy. But this new app has been having constant issues. Most I've been able to navigate around. But now it won't let me log in. I need to see what scripts I need to order today but it just keeps crashing each time I log in with my biometrics. I've cleared the cache, force stopped and restarted my phone. No new update. Frustrating.
41 people found this review helpful
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Terry White Chemmart
6 September 2023
Hi Siobhain, sorry to hear this, we have a new app version released this morning that resolves a number of the issues we have seen. Are you able to contact us on 1800 653 662 or email us at customersupport@twcmhealth.com.au if you are still having issues. Thanks, TWC Scott
AD
10 February 2023
The old app worked perfectly, I had no issues ordering my scripts online. Now everytime I go to use the app it has me logged out and tells me that my email is not recognised. I have had to call my local pharmacy endless times to get their help to fix the issues and now it has done it again. Please go back to the old system as this one is terrible. It is also very difficult to order scripts compared to the old app, I can't see a way to upload photos of scripts also.
75 people found this review helpful
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Terry White Chemmart
13 February 2023
Hi Amye, Sorry to hear about the troubles you've had. Can you please contact us at customersupport@twcmhealth.com.au so we can look into this for you. Thank you Scott from the TWC team
Trace Krautzman
6 December 2023
Horrible to use. The old version was much better & allowed easier tracking of scripts, not just what scripts you need only. Scripts recently filled completely disappear from the app until the app deems them ready for you to reorder again, but if your GP changes a dosage or frequency, then this feature is useless. You can't see how many repeats you have so might as well go back to the paper versions. Also can't easily incorporate family members (ie: young children without a phone or the app).
40 people found this review helpful
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Terry White Chemmart
6 December 2023
Hi Trace, We apologize for the inconvenience and would like to understand these issues better as this doesn't sound right, and we want to get this resolved for you. Are you able to contact us at customersupport@twcmhealth.com.au so we can connect please? Thanks, TWC Scott

What's new

Thank you for using myTWC. This version contains various bug fixes and performance improvements to make your experience with TerryWhite Chemmart the best it can be.