Hotels.com: Book Hotel Deals

4.9
1.03M reviews
Content rating
All ages
50M+
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Content rating
All ages
Users Interact, Digital Purchases
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About this app

Hotels.com is a hotel booking app for finding and reserving hotels worldwide — from city-center rooms and beach resorts to budget motels and luxury stays. Search, compare, and reserve your stay, then earn rewards on every booking.

FIND THE RIGHT ROOM, ANYWHERE
Browse over 500,000 hotels and places to stay worldwide and find the right room for your trip. Filter by price, location, guest rating, and amenities to compare places side by side and pick the one that fits. Whether you want a last-minute place tonight, a weekend getaway, or an extended trip, we help you find it fast.

EARN REWARDS WITH ONE KEY
Join One Key for free and earn OneKeyCash* on eligible bookings, then use it like cash toward a future stay. Members also unlock rewards, perks, and instant discounts on select stays, so you save more every time you reserve.

SAVE WITH MEMBER DEALS
Members save 10% or more on over 100,000 hotels with member prices** you won't find anywhere else. Watch for mobile-only deals in the app and last-minute deals on rooms when plans change. From cheap rooms and budget stays to 5 star and luxury stays, there's a deal for every kind of trip.

LAST-MINUTE & FLEXIBLE BOOKING
Need a room tonight? Find last-minute deals and reserve a place for tonight, this weekend, or months ahead. Many properties offer free cancellation***, so you can reserve with confidence and change or cancel your reservation right in the app.

TRACK PRICES ON THE PLACES YOU WANT
Not ready to commit? Set price alerts on the rooms you're watching and get notified when prices drop, so you can lock in the right rate at the right moment.

EVERYTHING YOU NEED TO RESERVE A STAY
- Search and compare hotels, resorts, motels, and rooms worldwide
- Filter by price, guest rating, location, and amenities
- Earn OneKeyCash on eligible bookings and use it like cash
- Unlock member prices and exclusive deals on select hotels
- Find last-minute deals and reserve a room for tonight
- Reserve now and pay later at many places, with free cancellation
- Manage, change, or cancel your reservation in the app

FIND YOUR KIND OF STAY
Whatever the trip calls for, find it here: resorts and all-inclusive resorts, boutique hotels, bed and breakfasts, city hotels, budget motels, and luxury stays. Filter by price, amenities, guest rating, and location to find the right room.

WHY TRAVELERS CHOOSE HOTELS.COM
- Over 500,000 places to stay worldwide, from budget rooms to luxury stays
- Join One Key free to unlock rewards, perks, and instant discounts
- Member prices and mobile deals that help you save on every trip
- Last-minute deals and easy, flexible booking
- Compare places and rooms side by side to find the right one

Download the Hotels.com app to find and reserve your next room. Browse hotels and rooms worldwide, earn rewards on every booking, and save with member deals.

In short: Hotels.com is the hotel booking app for finding rooms at over 500,000 places to stay worldwide, saving 10% or more with member prices, and earning OneKeyCash on every eligible booking.

*OneKeyCash is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
**Member Prices are available on select hotels to logged-in members and app users. The discount will be applied to the price of select hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
***Free cancellation on most hotels; some hotels require you to cancel 24–48 hours before check-in. See property pages on our app for details.
The Hotels.com app uses information for analytics, personalisation and advertising.
Updated on
Jul 24, 2026
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App activity, and Device or other IDs
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
1M reviews
A Google user
January 2, 2020
Tried to search for a hotel, saw a nice deal, tried to touch on the hotel to check details, got booted out back to my search and could not book it. It was not lack of room, managed to find the same deal on the website and it worked there. Also, wanted to send a picture to the person I was reserving a room with showing the deal and hotel name, but the app blocks me from taking screenshots. Finally, after booking, the booking does not show on the app for some reason.
12 people found this review helpful
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Lise Hartwick
August 10, 2025
In dropping my rating by another star. This app and company just keep getting worse and worse. I need to contact our upcoming hotel, but the feature to contact the hotel through the app hasn't been working for the last week. There also seems to be no way to get help from a human anymore, there is just an AI bot that can't do anything beyond cancel a booking. I'm in an awful hotel, so bad that I've had to leave in the middle of night, and I can't get any assistance with a refund.
96 people found this review helpful
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Hotels.com LP
August 10, 2025
Hi, we’re so sorry you’ve had this frustrating experience. We would like to understand more and see if there’s anything we can do, but unfortunately, we can’t direct message on this platform. Can you reach out to our direct support channels at service.hotels.com, so we can investigate for you?
Gwen Van Velsor
July 26, 2026
My travel plans changed due to airline issues and it was impossible to get through to customer service to see if I could change my booking. The automated text service on the app just kept sending me back to my original booking and when I tried to connect with a customer service person, the app kept redirecting me to an AI assistant.
Did you find this helpful?
Hotels.com LP
July 26, 2026
Thank you for your feedback on your customer service experience. We’ve noted your concerns about automated responses and reaching a representative. Your insights help us improve our support. We appreciate your patience and hope your future travels are much smoother!

What’s new

We continue to update our app to help you find your perfect somewhere.