Angel Heaven
It works,when it works. Sometimes it doesn't ring with all notifications turned on, just a message after the app decides to off-hook. Sometimes you see green light in app and offline status on the account web page. Usefull aproach is to just force shutdown and reinstall the app. Support is good at chatting. Hardly can read beyond two posts. Believes that customer is always wrong. The sms may work only as sms to text, email or viber, etc. Do not expect miracles. No ads at all!
13 people found this review helpful
Zadarma Project
15 June 2021
We are sorry to hear your experience with Zadarma hasn't been flawless. We strive to provide best possible service to all our customers. If you have more suggestions or comments, please email us at feedback@zadarma.com
Oren S.
Bad call quality, I don't receive SMS, customer support are not helpful. It might be the cheapest, but you get what you paid for.
Zadarma Project
24 October 2024
Thanks for your feedback, and we’re sorry for the trouble you’ve faced. Please send us your account details, and we’ll work to resolve the issues as quickly as possible. We appreciate your patience!
Zoe H
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Text message function suddenly stopped working. They have worked for about a month with no problems and now suddenly nothing comes through. Update: Ok apparently the system has been changed and that is why the texts no longer work and we have to set up something called PBX. They are being very helpful and I think we are getting there. I am told that texts are not guaranteed unless you have PBX and the changes they have made to the system were what made the texts stop coming through and it was pure coincidence that a load came through after I raised a ticket to look at the problem. Still trying to figure out how it works...something about different SIPS and extensions??
11 people found this review helpful
Zadarma Project
10 September 2021
We are sorry to hear that you have faced this issue. If the problem has not been fixed yet, please email us at manage@zadarma.com, we will check the ticket and find the cause of the sms issue